Leslie Rodriguez
Merchandise Coordinator
Asheville,NC
Summary
Performance-driven and professional with stellar record of accomplishment in connecting with customers and driving remarkable merchandise sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Women's and Men's and Kid's Coordinator
TJX Companies
Asheville, NC
03.2019 - Current
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Experienced with clerical work in high traffic settings
- Headed a committee specifically for employee moral
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
- Assisted customers find specific products, answered questions and offered product advice
- Operated cash register, collected payments and provided accurate change
- Assisted with purchases, locating items and signing up for rewards programs
- Learned roles of other areas to provide coverage and keep store operational
- Coached and educated new associates on company policies to learn and manage departments independently
- Collaborated with associates in the men's department during the holidays to earn #1 in sales throughout the entire company
- Reorganized sales floor to optimize customer flow and improve product visibility
Cashier and Server
Dot's Dario Ice Cream Shop
Marion, NC
04.2016 - 08.2018
- Operated cash register, collected payments and provided accurate change.
- Trained new employees in cashiering procedures, offered assistance in resolving employee concerns.
- Resolved issues regarding customer complaints and escalated customer concerns to Dot's Dario management for remediation.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Controlled portion sizes and garnishes for optimal cost controls.
- Upheld food safety standards at all times.
- Washed, peeled, cut and measured recipe ingredients.
Education
Bachelor of Arts - Mass Communication
University of North Carolina At Asheville
Asheville, NC 08.2018 - 12.2020
Skills
Decision-making
Leadership
Microsoft Office Suite Certified
Attention to Detail
Training & Development
Reliable and trustworthy
Work ethic
Customer service
Collaboration
Bilingual (Spanish)
Timeline
Women's and Men's and Kid's Coordinator
TJX Companies
03.2019 - Current
Bachelor of Arts - Mass Communication
University of North Carolina At Asheville
08.2018 - 12.2020
Cashier and Server
Dot's Dario Ice Cream Shop
04.2016 - 08.2018