Amberly Diaz
Gainesville,FL
Summary
Direct care professional well-versed in assisting young individuals with developmental disabilities to meet medical and emotional needs. Trained in appointment, medication, communication and household management. Devoted to providing companionship and attentive care.
Overview
2
2
years of professional experience
Work History
Direct Care Professional
Harris Hands Community Services
The Bronx, NY
11.2020 - 01.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Seasonal Guest Sales Associate
M&M’s World
New York, NY
06.2019 - 10.2019
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Increased business sales by upselling company items at register.
- Managed efficient cash register operations.
Temporary/Seasonal Associate
JCPenney
The Bronx, NY
10.2018 - 01.2019
- Increased customer satisfaction significantly within department.
- Maximized customer interactions by promptly identifying needs and wants.
- Managed customer relations and customer service through daily communication and interaction.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Education
Certified Minister - Ministry
Ignite School of Ministry
Gainesville, FL05.2024
High School Diploma -
East Bronx Academy For The Future
The Bronx, NY05.2019
Skills
- Clear Communication
- Personal Service
- Social Perceptiveness
- Attentive to People
- Household Cleaning
- Decision Making
- Sound Judgment
- Medication Administration
Languages
Spanish
Limited Working
Timeline
Direct Care Professional
Harris Hands Community Services
11.2020 - 01.2022
Seasonal Guest Sales Associate
M&M’s World
06.2019 - 10.2019
Temporary/Seasonal Associate
JCPenney
10.2018 - 01.2019
Certified Minister - Ministry
Ignite School of Ministry
High School Diploma -
East Bronx Academy For The Future