Kanitra Nichols
Philadelphia,PA
Summary
Goal-oriented professional with extensive experience in Administration, Customer Service, Cosmetology, and Direct Care Support. Seeking growth and development opportunities with a values-based employer, utilizing a diverse skill set while contributing to the success of the team and organization.
Overview
9
9
years of professional experience
Work History
Direct Care Professional
Angels For Seniors
Drexel Hill, PA
10.2023 - Current
- Assisted clients with daily living activities, including bathing, dressing, and ambulatory assistance.
- Prepared and served meals while ensuring dietary needs were met.
- Administered medication and provided timely reminders to ensure adherence to health plans.
- Managed light housekeeping tasks to maintain a clean and safe environment for clients.
- Utilized iPhone notes and clock-in/out app to track and complete daily tasks efficiently.
Operations Manager/Traveling Stylist
KD Beauty & Design
Philadelphia, PA
05.2019 - 05.2022
- Managed end-to-end operations, including booking client appointments, inventory control, financial management, and travel arrangements for off-site services.
- Oversaw and enhanced the business’s social media presence, implementing promotion techniques that led to significant growth in followers and engagement.
- Provided exceptional styling services for high-profile events, including the Women’s Conference in Bensalem, full prom glams, and wedding preparations.
- Maintained strong client relationships, with 95% of new clients returning for additional services.
- Successfully attracted new clients through targeted social media campaigns, contributing to steady business growth.
Direct Care Professional
Patriot Home Care
Philadelphia, PA
08.2019 - 02.2022
- Delivered essential care to clients, including bathing, dressing, and ambulatory assistance.
- Prepared meals and administered medications, ensuring client health and well-being.
- Conducted light housekeeping duties, maintaining a clean and safe living environment.
- Managed daily tasks and client care through digital tools, including iPhone notes and a clock-in/out app.
- Provided emotional support and companionship to clients, enhancing their quality of life.
Assistant/Junior Hairstylist
G. Casamera Hair Salon & Day Spa
Philadelphia, PA
07.2017 - 10.2018
- Welcomed and checked in clients, ensuring a positive and smooth experience from the moment they entered the salon.
- Assisted the Senior Stylist with various style preparations, including shampooing, blow drying, and applying treatments.
- Maintained the salon’s cleanliness and adhered to strict sanitation protocols to provide a safe environment for clients.
- Provided styling services, face waxing, and lash services, contributing to the overall satisfaction and loyalty of the salon’s clientele.
Assistant/Junior Hairstylist
Salon Tenshi
Philadelphia, PA
06.2015 - 07.2017
- Welcomed and checked in clients, ensuring they felt comfortable and well-cared for throughout their visit.
- Assisted Senior Stylists with a variety of tasks, including shampooing, blow drying, and applying hair treatments, as well as salon upkeep and sanitation.
- Provided styling services, face waxing, lash services, and applied hair color to clients, contributing to the salon’s reputation for quality service.
- Mastered the use of microscopic technology to accurately identify and treat scalp conditions, enhancing the salon’s service offerings.
Education
State Customer Service Certification - Customer Service
EDSI
Chester, PA03-2024
Full Cosmetology License - Cosmetology
Jean Madeline Aveda Institute
Philadelphia, PA06-2016
High School Diploma -
John Bartram High School
Philadelphia, PA06-2014
Skills
- Communication: Excellent verbal and written communication skills, ensuring clear and effective interactions with clients and colleagues
- Customer Service: Proven ability to deliver high-quality service, leading to client satisfaction and repeat business
- Detail-Oriented: Meticulous attention to detail in all tasks, ensuring accuracy and quality
- Equipment Operation: Proficient in using relevant tools and technology to streamline operations and improve efficiency
- Flexibility: Adaptable to changing environments and client needs, ensuring consistent service delivery
- Following Procedures: Strong adherence to protocols and guidelines to maintain safety and compliance
- Problem-Solving: Skilled in identifying issues and implementing solutions to improve outcomes
- Time Management: Efficiently manages time to meet deadlines and ensure all tasks are completed on schedule
- Administration: Experienced in managing administrative tasks, including scheduling, inventory management, and financial oversight
Accomplishments
- Increased social media following and engagement, directly leading to new client acquisitions.
- Successfully managed all operational aspects while delivering high-quality styling services, resulting in high client satisfaction and repeat business.
- Consistently received positive feedback from clients and supervisors, leading to specific client requests for ongoing care.
- Became the youngest Junior Stylist at Salon Tenshi, achieving this position two years earlier than typically expected, demonstrating advanced skills and dedication.
Timeline
Direct Care Professional
Angels For Seniors
10.2023 - Current
Direct Care Professional
Patriot Home Care
08.2019 - 02.2022
Operations Manager/Traveling Stylist
KD Beauty & Design
05.2019 - 05.2022
Assistant/Junior Hairstylist
G. Casamera Hair Salon & Day Spa
07.2017 - 10.2018
Assistant/Junior Hairstylist
Salon Tenshi
06.2015 - 07.2017
State Customer Service Certification - Customer Service
EDSI
Full Cosmetology License - Cosmetology
Jean Madeline Aveda Institute
High School Diploma -
John Bartram High School
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