Daniela Avalos
Pasco
Summary
Pursued opportunities to acquire new skills for professional development. Collaborated effectively with team members to enhance service delivery. Provided exceptional support in various roles to contribute to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Youth Care Professional
Boys and Girls Club
Richland, OR
10.2025 - 04.2026
Assisted in youth care at Lewis and Clark Elementary School, supporting children aged 5-10. Helped facilitate program activities, including science experiments and crafts. Supervised children during drop-off and monitored sign-in/sign-out processes with parents. Prepared snacks and organized activities during after-school programs. Maintained a clean and organized environment for children.
Contact Center Representative
HAPO Community Credit Union
Pasco, WA
02.2024 - 03.2025
Assisted members with banking inquiries over the phone. Provided guidance on deposits and loans. Resolved banking issues through effective communication and problem-solving skills.
Bank Teller
Gesa Credit Union
Pasco, WA
07.2021 - 02.2024
Processed cash transactions, including deposits, withdrawals, and loan payments. Assisted members with account inquiries and provided information on products and services. Completed opening and closing duties to maintain branch operations.
High School Internship
Gesa Credit Union
Pasco, WA
07.2021 - 03.2022
Assisted in managing high school branch of Gesa Credit Union. Trained students to serve as tellers during lunch hours. Provided teller services at Gesa Credit Union after school hours.
McDonalds Crew Member
McDonald's
Pasco, WA
07.2020 - 08.2021
Assisted customers with orders and inquiries. Maintained cleanliness of dining and kitchen areas. Operated cash register and processed transactions.
Education
High school diploma - Washington State
Pasco High School
03.2022
High school diploma - Dental Assisting
Tri-Tech Skills Center
Kennewick, WA08.2021
Skills
- Demonstrated exceptional organizational skills to streamline project workflows
- Assisted teams in achieving project goals through effective collaboration Supported team members in completing tasks on schedule Contributed to a positive team environment by fostering open communication
- Assisted clients with financial inquiries and transactions Supported team members in processing financial documents Contributed to maintaining accurate financial records
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted customers with banking inquiries and transactions Supported team members in achieving daily operational goals Contributed to maintaining accurate financial records
- Facilitated English language instruction to enhance communication skills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Assisted in maintaining professional phone interactions with clients and colleagues Supported team members in resolving customer inquiries effectively Facilitated clear communication through active listening and prompt responses
- Assisted in delivering projects on schedule and within budget Supported team members in achieving project goals Contributed to effective communication among stakeholders
- Executed cash handling procedures to ensure accurate financial transactions
Certification
- CPR Certification
- Driver's License
- Certified Dental Assistant
- Food Handler Certification
Timeline
Youth Care Professional
Boys and Girls Club
10.2025 - 04.2026
Contact Center Representative
HAPO Community Credit Union
02.2024 - 03.2025
Bank Teller
Gesa Credit Union
07.2021 - 02.2024
High School Internship
Gesa Credit Union
07.2021 - 03.2022
McDonalds Crew Member
McDonald's
07.2020 - 08.2021
High school diploma - Washington State
Pasco High School
High school diploma - Dental Assisting
Tri-Tech Skills Center