Organized Manager builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Focused Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Versatile leader with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
25
25
years of professional experience
Work History
Project Coordinator
NYCHA Youth Leadership Council
New York, New York
03.2019 - Current
Supervised 30 multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Coordinated presentations for NYCHA residents, stakeholders, and other project members to detail project scope, progress, and results.
Arranged events by overseeing logistics, budgets, venue selection, and activity planning.
Tracked hours and expenses to keep project on task and within budgetary parameters for Nycha Stakeholders.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
Maximized performance by monitoring daily activities and mentoring team members.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Accomplished multiple tasks within established timeframes.
Devised processes to boost long-term departmental success and increase performing levels.
Tracked hours and expenses to keep project on task and within budgetary parameters
Coordinated presentations for customers and project members to detail project scope, progress and result
PROJECT MANAGER /Community Engagement Coordinator
NEW YORK CITY HOUSING AUTHORITY
New York, NY
01.1998 - 12.2019
Collaborated with 20 NYCHA staff and residents to design, implement and enhance community-building initiatives that increase resident participation e.g., Next Generation, NYCHA committee meetings, Emergency Preparedness Training or Bond-B funded projects and initiatives
Liaison between Departments regarding Training
Liaison concerning ordering and tracking material items
Work closely with Senior Management Team regarding special projects
Establishes and leverages working relationships with personnel in other agencies to support programs and services for NYCHA residents
Conceived, proposed, and executed projects and programs for Resident Engagement Department according to initiatives and goals of such as “Recycled Characters”-program where participants made puppets from recycled material and performed short skit at conference
Engaged with Residents, Resident Green Committees, and NYCHA staff following ongoing and short-term projects
Assists with policy planning, developing strategy for staffing, evaluating & improving standards of operations & ongoing service delivery as part of the Department's senior management team
Oversee department fiscal operations to ensure NYCHA funds are used following agency and regulatory guidelines.
Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Fostered relationships with vendors to promote positive working relationships.
Eliminated discrepancies in progress by reviewing performance, spending, and timeline.
Identified, reviewed, and applied policies and procedures.
Managed projects from procurement to commission
Education
A DEGREE - HUMAN SERVICES AND COMMUNITY DEVELOPMENT
S.U.N.Y – EMPIRE STATE COLLEGE
New York, NY
Skills
Knowledgeable in Microsoft 360
Technical Support
Daily workflow improvement
Key performance indicators
Client Service
Employee Evaluation
Decision Making
Good Telephone Etiquette
Multitasking Abilities
Dependable and Responsible
Analytical and Critical Thinking
Flexible and Adaptable
Teamwork and Collaboration
Timeline
Project Coordinator
NYCHA Youth Leadership Council
03.2019 - Current
PROJECT MANAGER /Community Engagement Coordinator
NEW YORK CITY HOUSING AUTHORITY
01.1998 - 12.2019
A DEGREE - HUMAN SERVICES AND COMMUNITY DEVELOPMENT