Alexa Heredia
Jersey City,NJ
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Forever 21
07.2022 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Developed strong rapport with customers and created positive impression of business.
Education
High School Diploma -
New Jersey City University
Jersey City, NJ07.2026
Skills
- Crisis Intervention
- Social Work
- Group Activities
- Best Practices and Standards
- Staff Meetings
- Educational Strategies
- Research
- Corrective Actions
- Product and Service Sales
- Providing Feedback
- Time Management
- Assigning Tasks
- Customer Assistance
- Teamwork and Collaboration
Timeline
Retail Sales Associate
Forever 21
07.2022 - Current
High School Diploma -
New Jersey City University
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