Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joe Cross

Summary

Experienced Senior Operations Manager with 20+ years in logistics, distribution, and operations planning. Proven ability to lead large teams, enhance efficiency, and achieve operational goals. Skilled in cost-effective strategies, compliance, and staff development. Strong leadership and communication skills, fostering collaboration and optimal performance.

Overview

14
14
years of professional experience

Work History

Senior Logistics Manager

STW Technic, LP.
03.2020 - Current
  • Manage and lead all functions of receiving, returns, and production departments, ensuring production schedules are met and the customer’s needs are satisfied.
  • Develop, implement, and administer programs to improve warehouse operations, including cost reduction principles and enhancing efficiency.
  • Conduct daily, weekly, and monthly reporting on warehouse operations, including stock control, order processing, and operational performance.
  • Ensure compliance with safety and security standards, and foster a culture of continuous improvement.
  • Communicate regularly with management to provide updates on operations, challenges, and progress toward goals.
  • Manage and oversee the training of employees, ensuring they are proficient in warehouse management systems (WMS), such as NetSuite, and all business functions.
  • Identify opportunities for quality improvement and initiate problem-solving activities to enhance overall performance.

Logistics Operations Supervisor

Gem Shopping Network
01.2015 - 01.2019
  • Supervised daily operations of warehouse staff, ensuring efficient workflow and timely delivery of orders.
  • Managed inventory control, order processing, and ensured the maintenance of safety protocols within the warehouse.
  • Trained new employees on operational procedures and provided ongoing guidance to improve performance.
  • Worked closely with other departments to ensure coordination and effective communication across operations.

Team Leader

Gem Shopping Network
01.2011 - 01.2015
  • Led production teams in the achievement of daily, weekly, and monthly production goals, consistently improving efficiency and reducing downtime.
  • Developed and implemented strategies to streamline operations and improve workflow, resulting in cost savings and enhanced productivity.
  • Trained and mentored staff to ensure adherence to safety standards and high-quality output.
  • Collaborated with cross-functional teams to optimize inventory management and ensure timely fulfillment of customer orders.
  • Reported on key performance indicators (KPIs) and identified areas for continuous improvement.

Education

Bachelor of Arts - Educational Leadership And Management

University of Arizona
Chandler
05-2012

Bachelor of Arts - Telecommunications/Marketing

Alabama A&M University
Normal, AL
05-2004

Skills

  • Warehouse Operations Management
  • Distribution & Logistics Optimization
  • Budgeting & Cost Management
  • Team Leadership & Development
  • Process Improvement & Cost Reduction
  • Safety & Quality Compliance
  • Scheduling & Resource Allocation
  • Reporting & Data Analysis
  • Advanced Microsoft Excel, Word, and Outlook
  • Strong Communication & Organizational Skills

Timeline

Senior Logistics Manager

STW Technic, LP.
03.2020 - Current

Logistics Operations Supervisor

Gem Shopping Network
01.2015 - 01.2019

Team Leader

Gem Shopping Network
01.2011 - 01.2015

Bachelor of Arts - Educational Leadership And Management

University of Arizona

Bachelor of Arts - Telecommunications/Marketing

Alabama A&M University

Similar Profiles

CREATE PROFILE
Joe Cross