Terri McManus
Owasso,OK
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
3
3
years of professional experience
Work History
General Manager
Jordy Jo Coffee Co
Owasso, OK
11.2022 - Current
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Administrative Assistant
Solutions Mental Health
Owasso, OK
08.2022 - Current
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Skills
- Strategic planning
- Recruitment
- Organizational development
- Problem resolution
- Time management
- Schedule management
Timeline
General Manager
Jordy Jo Coffee Co
11.2022 - Current
Administrative Assistant
Solutions Mental Health
08.2022 - Current