Ana Maria Perez
Buckeye,AZ
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Punctual and honest with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Versatile with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.
Overview
4
4
years of professional experience
Work History
Cashier
Filibertos
Buckeye, AZ
02.2018 - 09.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Front Desk Clerk
Rubios Cleaners
Buckeye, AZ
07.2016 - 12.2016
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Medical Assistant - Medical Assisting
Arizona College
Glendale, AZ05.2017
High School Diploma -
E Institute Charter High School
Buckeye, AZ05.2016
Skills
- Reliable and Responsible
- Honest and Ethical
- Complaint Resolution
- Feedback Acceptance
- Cooperative Attitude
- Customer Transactions
- Customer Relations
- Bilingual; fluent in spanish
Spanish
My skills in Spanish are very fluent, including reading and writing.
Languages
Spanish
Full Professional
Timeline
Cashier
Filibertos
02.2018 - 09.2021
Front Desk Clerk
Rubios Cleaners
07.2016 - 12.2016
Medical Assistant - Medical Assisting
Arizona College
High School Diploma -
E Institute Charter High School