Raina Merrifield
Maricopa,AZ
Overview
4
4
years of professional experience
Work History
Legal Assistant
Rock Law Bankruptcy Attorneys
Tempe, AZ
07.2023 - Current
- Monitor and adhere to strict deadlines for filings, hearings, and appointments to maintain case progression.
- Manage document collection with accuracy and attention to legal detail, with daily client follow-up to ensure all required documents are submitted.
- Review documents with attorney supervision in preparation for bankruptcy filings, in compliance with legal requirements for weekly filings.
- Serve as the primary point of contact between clients and bankruptcy trustees, ensuring all required documents are collected, verified, and submitted on time.
- Relay all incoming documents and information from the bankruptcy court to clients.
Receptionist
Earnhardt Ford
Chandler, AZ
06.2022 - 07.2023
- Managed incoming calls, swiftly directing inquiries to the appropriate department, while providing accurate information to ensure a seamless transfer process.
- Processed payments through CDK, ensuring accuracy and timely transaction completion.
- Processed records of confidential information for accounting, receipting, and business offices, following strict privacy and compliance standards.
Receptionist
Audi Gilbert
Gilbert, AZ
06.2021 - 06.2022
- Delivered exceptional customer service, ensuring a positive experience for both new and returning clients, and fostering long-term relationships.
- Managed a high-volume, multi-line phone system, addressing customer inquiries and resolving complaints promptly to maintain high satisfaction levels.
- Administered the CRM system, efficiently connecting clients with sales representatives while safeguarding client confidentiality and sensitive information.
Education
High School Diploma -
Red Mountain High School
Mesa, AZAssociate of Arts - English Literature
Phoenix College
Phoenix, AZSkills
- Office administration
- Legal Software Utilization
- Proofreading
- Writing and editing
- Document management
- Case management support
Timeline
Legal Assistant
Rock Law Bankruptcy Attorneys
07.2023 - Current
Receptionist
Earnhardt Ford
06.2022 - 07.2023
Receptionist
Audi Gilbert
06.2021 - 06.2022
High School Diploma -
Red Mountain High School
Associate of Arts - English Literature
Phoenix College
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