Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Overview
3
3
years of professional experience
Work History
Data QA Analyst
Department of Elections
07.2023 - 07.2024
Utilized Microsoft Outlook and other office productivity tools to schedule meetings with developers and project manager, review daily calendar, and streamline project workflows, resulting in a 15% increase in team productivity.
Demonstrated versatility by assisting with administrative tasks showcasing ability to adapt and contribute beyond core QA responsibilities.
Conducted manual testing of data, APIs, and desktop applications, identifying and resolving discrepancies to maintain high data quality standards
Developed, planned, and executed comprehensive test cases and test plans to support data quality initiatives and enhance reliability of electoral data
Collaborated within Scrum and SAFE Agile environments to integrate data quality processes into overall project lifecycle, ensuring timely and efficient delivery of data quality improvements
Provided prompt and courteous customer service by effectively communicating with clients and stakeholders, ensuring all inquiries were addressed in a timely manner.
Managed and tracked data quality issues using JIRA, ensuring timely resolution and maintaining high data integrity
Integrated JIRA with other tools to streamline workflows and automate repetitive tasks, improving overall efficiency
Worked closely with cross-functional teams, including IT and cybersecurity, to address data quality issues and implement best practices, leveraging strong written and verbal communication skills
Ensured accuracy and integrity of electoral data by conducting thorough data quality assessments and implementing corrective measures as needed
Demonstrated ability to work independently, managing data quality projects and initiatives with minimal supervision while maintaining high standards of accuracy and efficiency.
Software Quality Analyst
CVS Healthcare
08.2021 - 05.2023
Created and executed comprehensive test plans, test cases, and test scripts, ensuring thorough test coverage across multiple projects
Demonstrated expertise in analyzing data requirements and designing structured mock data to simulate diverse test scenarios
Developed ETL test cases based on ETL Informatica mapping documents and executed them using JIRA
Conducted regression and integration testing of reports, extracts, ETL, and applications
Collaborated closely with business analysts to understand project requirements and translate them into comprehensive test cases and scripts
Conducted functional and regression testing on new features, ensuring they met client requirements using tools like UltraEdit
Used MS SQL Server for data extraction, transformation, and loading (ETL) and related system business transactions
Collaborated with Scrum Master, Product Owner, Business Analyst, and Test Lead with test-related documents, such as test plans, test cases, and bug reports sent via Outlook.
Actively participated in daily stand-up meetings, providing regular status updates on testing progress and potential roadblocks
Assisted in creating and maintaining test environment, including test data setup through QNXT UI and configuration
Populated mock data into QNXT platform, ensuring accurate mapping of corresponding fields and entities
Utilized QNXT platform to validate and verify data accuracy, integrity, and consistency
Utilized TFS (Azure DevOps) for tracking bugs and work items, and published test results to share with team members
Actively performed Web Services and REST API testing using RESTful API and SOAPUI
Collaborated with developers to troubleshoot and resolve defects, participating in defect triage meetings
Conducted user acceptance testing (UAT) with clients to validate system functionality and gather feedback
Created and maintained comprehensive test documentation, which included test plans, test cases, and test scripts
Participated in requirement gathering sessions and requirement walkthrough to understand project, providing input on file validation and data integrity checks
Executed test cases and reported defects using Rally, closely monitoring their resolution and retesting fixes
Validated member eligibility, provider enrollment, and member enrollment for Medicaid and Medicare claims
Generated test results using QNXT and provided stakeholders with comprehensive insights into testing process, test coverage, and test results.
Education
Master of Science in Information Technology -
University of The Cumberland's at Williamsburg, KY
05.2023
Bachelor of Science in Business Management -
Minnesota State University, Mankato (MSU) - AACSB Accredited at Mankato, MN
12.2020
Skills
Test Documentation Creation
Regression Testing Expertise
Customer-service experience
Managerial skills
Excellent interpersonal skills
Proficient in data entry tasks
References
Ruth Hancock, Data Decision Support Team Supervisor, Department of Elections, (757)-635-7367
Bilingual Community Engagement Coordinator at San Francisco Department of ElectionsBilingual Community Engagement Coordinator at San Francisco Department of Elections