Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Lucia Lopez

Customer Service/Board Certified Esthetician
San Antonio,TX

Summary

Licensed Esthetician and Skin Care Consultant with more than 500 hours of professional training. Experienced customer service professional with over 15 years of experience in the service sector. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification
1
1
Language

Work History

Esthetician

Self Employed
San Diego, CA
10.2018 - 10.2021
  • Welcomed clients arriving for appointments.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Fostered friendly, warm and exceptional customer experience.
  • Designed post-treatment at-home care products.
  • Advised clients on proper home-care regimens.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Carried out product inventory checks, charting and consultations.
  • Handled busy schedules and stayed on top of key deadlines.

Sales Associate

Suzze's Farm
San Diego, CA
03.2009 - 11.2009
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Tracked stock using company inventory management software.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.

Chauffeur

Carey International Executive Transportation
San Diego, CA
02.2004 - 07.2008
  • Operated party vehicles, buses, and town cars.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Checked in with dispatch service and updated with current location.
  • Completed individual and business documentation on-time and with minimal errors.

Education

Licensed Esthetician - Body And Beauty Care

San Diego Community College
San Diego, CA
06.2018 - 10.2018

Skills

Skin rejuvenation

Public health codes knowledge

Knowledge of body scrubs

Spa retail sales

Guest services expertise

Customer consultation

Excellent team player

Professional demeanor

Certification

Licensed Esthetician

Timeline

Licensed Esthetician

02-2019

Esthetician

Self Employed
10.2018 - 10.2021

Licensed Esthetician - Body And Beauty Care

San Diego Community College
06.2018 - 10.2018

Sales Associate

Suzze's Farm
03.2009 - 11.2009

Chauffeur

Carey International Executive Transportation
02.2004 - 07.2008
Maria Lucia LopezCustomer Service/Board Certified Esthetician