Erik Morales
Colorado Springs,CO
Summary
Highly motivated, outgoing professional desiring a position as a mixologist. I have a proven track record of customer service, reliability and punctuality. I believe all of these qualities would make me a valuable asset to FH.
Overview
9
9
years of professional experience
Work History
Driver
American Tire Exchange
Colorado Springs, CO
02.2021 - Current
- Complete routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieve consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinate efficient routes to avoid delays and optimize schedules.
- Uphold high standards of professionalism and discretion when working with high-value customers.
- Obtain customer signatures to complete and process paperwork.
- Keep management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
- Generate consistent referrals and repeat business by providing friendly and fast service.
Electrician's Apprentice
Hagan Electric, LLC
Lincoln, NE
04.2020 - 02.2022
- Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
- Worked with Master Electrician and other electricians to provide installation, repair and maintenance for HVAC lighting, home theater systems, etc
- Helped complete system installations, digging trenches and breaking up concrete.
- Pulled wire through conduits and through holes in walls and floors.
- Read and interpreted drawings to provide wiring layouts for new installations
- Checked and performed electrical wiring through conduits and holes in walls and floors.
Airport Maintenance
Whisler Aviation
Lincoln, NE
10.2019 - 04.2020
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Inspected fire extinguisher equipment on state-mandated schedule.
- Traveled around the continental United States assisting owner with airplane recovery service.
Client Services, Driver
American Tire Exchange
Colorado Springs, CO
04.2014 - 10.2019
- Worked on & managed a team of three individuals serving auto dealerships along the front range helping them dispose of their casing.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Maintained customer files with service contracts, records of customer interactions, customer notes, and other information.
- Obtained customer signatures to complete and process paperwork.
- Checked in with dispatch and updated with current location.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
High School Diploma -
Patriot High School
Colorado Springs05.2013
Skills
- Customer Rapport
- Customer Service
- Verbal and Written Communication
- Documentation and Recordkeeping
- Time Management
- Assessing Conditions
Timeline
Driver
American Tire Exchange
02.2021 - Current
Electrician's Apprentice
Hagan Electric, LLC
04.2020 - 02.2022
Airport Maintenance
Whisler Aviation
10.2019 - 04.2020
Client Services, Driver
American Tire Exchange
04.2014 - 10.2019
High School Diploma -
Patriot High School
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