Jiyah Holmes
Houston,TX
Summary
Versatile professional with a proven track record of maintaining exceptional standards in customer service and quality assurance. Boasting extensive cross-disciplinary experience, consistently showcasing adaptability in high-pressure environments. Strong focus on delivering top-notch results, excelling at quickly adapting to new challenges and collaborating effectively with diverse teams.
Overview
5
5
years of professional experience
Work History
Host
Loft 18
Houston, TX
12.2023 - Current
- Manage reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier & Server
Sno Dreamz
Houston, TX
09.2021 - 02.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Clerk
QuikTrip
Fort Worth, TX
08.2019 - 07.2023
- Manage reservations efficiently to accommodate walk-in guests and reduce wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Human Nutrition
University of Houston
Houston, TX05.2025
Skills
- Adaptable Effective Problem Solver
- Experience in educating and guiding individuals on dietary and lifestyle changes
- Strong written and verbal skills for client education and collaboration
- Strong Organizational Skills
- Leadership
- Team collaboration
Timeline
Host
Loft 18
12.2023 - Current
Cashier & Server
Sno Dreamz
09.2021 - 02.2024
Clerk
QuikTrip
08.2019 - 07.2023
Bachelor of Science - Human Nutrition
University of Houston