Summary
Overview
Work History
Education
Skills
Software
Certification
Work Availability
Quote
Timeline
Generic
Raphael Hinton

Raphael Hinton

Wilson,NC

Summary

Authoritative Lead Technician with 20 years overseeing smooth, efficient operations at pharmaceutical companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Lead Technician

Merck Pharmaceuticals
Durham, NC
08.2020 - Current
  • Commissioned third-party vendors and technicians to augment on-site technical support assets.
  • One of the original 4 Lead Technicians hired for Gardasil Purification Greenfield project.
  • Participate in qualification & validation activities as required in Purification Department
  • Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
  • Leveraged Lean Six Sigma expertise to reduce waste and enhance productivity.
  • Adhered to established policies and standards to safely complete projects.
  • Collaborated with engineers in new product introduction phases to develop and verify design changes.
  • Led monthly meetings to coordinate support efforts across multiple departments.
  • Managed team performance by training, mentoring, disciplining and motivating employees.

Manufacturing Associate II

Novo Nordisk Pharmaceuticals - DAPI
Clayton, NC
01.2019 - 08.2020
  • Inspected products and machines to maintain quality and efficiency.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
  • Studied multi-faceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
  • One of the original 18 Manufacturing Associate (MA’s) hired for DAPI-US Greenfield project.
  • Participate in qualification & validation activities as required in Purification Department.
  • Responsible for operating GEA spray dryer and all ancillary equipment which includes feed tanks, pumps, valves in the production of spray dried API products.
  • Effectively operate controls from Delta V and GEA screen and control panel.
  • Performed SSAT, OQ, PPQ and validation batches on Spray dryer and Steris Washers.
  • Created Standard Operating Procedures (SOP) and Job Instructions (JI) for Spray Drying Department.
  • Staff Coordination with Senior Manager and Shift Manager on purification training and schedule

Formulation Technician - III

Novo Nordisk Pharmaceuticals - DFP
Clayton, NC
11.2008 - 12.2019
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Experience working with electronic batch records and automated Formulation process to complete task.
  • Participated in the qualification and validation of API Fast to Aspart batch protocol.
  • Received an overall “Outstanding” rating for 2011 Annual Performance Review.
  • QMA Group Winner for Q4 2016 for contribution improvement Casters on Line 30 Portable Tanks.
  • Selected as a finalist for the monthly QMA for work with Better Scheduling for Sanitization of the Core.
  • Completed A3 and deviation training to help with systematic approach to improve problem solving, writing of NC3s and troubleshooting based on data and facts.
  • 4P shop floor trainer – manage individual training plan and help train fellow employees

Operations Specialist

Novo Nordisk Pharmaceuticals - DFP
Clayton, NC
09.2017 - 12.2017
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Tracked and analyzed reports to determine needed improvements.
  • Monitored supply chain and managed logistics functions for company.
  • Motivated and trained Formulation, Wash & Sterilization and Inspection operators to maximize team productivity.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
  • Helps establish & monitor KPIs for the department along with Continuous improvement/streamline processes

Education

No Degree - Computer Information Systems

DeVry University
Villa Park, IL
10.2009 - 12.2014

Skills

    Support Documentation Composition

undefined

Software

Python

Certification

Backend, SQL and Devops with Python - Nucamp

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Its two things we get every day we wake up. A chance and a choice. The choices that we make after we get our chance...that's on us; we have to live with that.
J. Prince

Timeline

Backend, SQL and Devops with Python - Nucamp

12-2021

Modern Software Engineering with DevOps

12-2021

Data Structure and Algorithms with Python

10-2021

Lead Technician

Merck Pharmaceuticals
08.2020 - Current

Manufacturing Associate II

Novo Nordisk Pharmaceuticals - DAPI
01.2019 - 08.2020

Operations Specialist

Novo Nordisk Pharmaceuticals - DFP
09.2017 - 12.2017

No Degree - Computer Information Systems

DeVry University
10.2009 - 12.2014

Formulation Technician - III

Novo Nordisk Pharmaceuticals - DFP
11.2008 - 12.2019
Raphael Hinton