Authoritative Lead Technician with 20 years overseeing smooth, efficient operations at pharmaceutical companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Lead Technician
Merck Pharmaceuticals
Durham, NC
08.2020 - Current
Commissioned third-party vendors and technicians to augment on-site technical support assets.
One of the original 4 Lead Technicians hired for Gardasil Purification Greenfield project.
Participate in qualification & validation activities as required in Purification Department
Supervised end-user support efforts, designing policies to establish consistent service guidelines and reliable ticket resolution.
Leveraged Lean Six Sigma expertise to reduce waste and enhance productivity.
Adhered to established policies and standards to safely complete projects.
Collaborated with engineers in new product introduction phases to develop and verify design changes.
Led monthly meetings to coordinate support efforts across multiple departments.
Managed team performance by training, mentoring, disciplining and motivating employees.
Manufacturing Associate II
Novo Nordisk Pharmaceuticals - DAPI
Clayton, NC
01.2019 - 08.2020
Inspected products and machines to maintain quality and efficiency.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
Studied multi-faceted development issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
One of the original 18 Manufacturing Associate (MA’s) hired for DAPI-US Greenfield project.
Participate in qualification & validation activities as required in Purification Department.
Responsible for operating GEA spray dryer and all ancillary equipment which includes feed tanks, pumps, valves in the production of spray dried API products.
Effectively operate controls from Delta V and GEA screen and control panel.
Performed SSAT, OQ, PPQ and validation batches on Spray dryer and Steris Washers.
Created Standard Operating Procedures (SOP) and Job Instructions (JI) for Spray Drying Department.
Staff Coordination with Senior Manager and Shift Manager on purification training and schedule
Formulation Technician - III
Novo Nordisk Pharmaceuticals - DFP
Clayton, NC
11.2008 - 12.2019
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Experience working with electronic batch records and automated Formulation process to complete task.
Participated in the qualification and validation of API Fast to Aspart batch protocol.
Received an overall “Outstanding” rating for 2011 Annual Performance Review.
QMA Group Winner for Q4 2016 for contribution improvement Casters on Line 30 Portable Tanks.
Selected as a finalist for the monthly QMA for work with Better Scheduling for Sanitization of the Core.
Completed A3 and deviation training to help with systematic approach to improve problem solving, writing of NC3s and troubleshooting based on data and facts.
4P shop floor trainer – manage individual training plan and help train fellow employees
Operations Specialist
Novo Nordisk Pharmaceuticals - DFP
Clayton, NC
09.2017 - 12.2017
Assisted various departments with change by communicating new improvement plans and expectations.
Tracked and analyzed reports to determine needed improvements.
Monitored supply chain and managed logistics functions for company.
Motivated and trained Formulation, Wash & Sterilization and Inspection operators to maximize team productivity.
Conducted root cause analysis in deficient areas to identify and resolve central issues.
Helps establish & monitor KPIs for the department along with Continuous improvement/streamline processes
Education
No Degree - Computer Information Systems
DeVry University
Villa Park, IL
10.2009 - 12.2014
Skills
Support Documentation Composition
undefined
Software
Python
Certification
Backend, SQL and Devops with Python - Nucamp
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Its two things we get every day we wake up. A chance and a choice. The choices that we make after we get our chance...that's on us; we have to live with that.