Summary
Work History
Education
Skills
Timeline
Generic

Kalista Files

Austin,TX

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Retail Sales Associate

Burlington
Cedar Park, TX
10.2021 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Arranged merchandise in attractive displays to drive sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations and conducting customer transactions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

High School Diploma -

Herbert Henry Dow High School.
Midland, Michigan
06.2018

Skills

  • Reliable, Responsible, Creative thinking, Honest and Ethical, Adaptable, Strong Communication and Interpersonal Skills
  • Attention to Detail, Safety and Cleanliness Standards
  • Store Policies and Procedures
  • Loss Prevention
  • Flexible Hours
  • Excellent Written and Verbal Communication, Computer Proficiency and Microsoft Office
  • Building Customer Relationships and Loyalty
  • Item Ticketing, Pricing and POS Software
  • Friendly and Helpful Customer Service
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Product Knowledge
  • Merchandising and Display
  • Basic Mathematics

Timeline

Retail Sales Associate

Burlington
10.2021 - Current

High School Diploma -

Herbert Henry Dow High School.
Kalista Files