Ja'siya Banks
Buckley,IL
Summary
With a proven track record at Goldfish Swim School, I excel in staff management and customer service, ensuring safety and quality standards. My experience includes rescuing patrons, providing specialized swim lessons, and fostering positive relationships. I bring a unique blend of relationship-building and safety protocol expertise, significantly enhancing team performance and client satisfaction. with my Experience as a Supervisor ive lead team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Supervisor
Goldfish Swim School
06.2022 - Current
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Gave private lessons to special needs students and taught floating techniques and treading water.
Swim Instructor
Goldfish Swim School
03.2022 - Current
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Taught daily swim instruction to students varying in ages and skill levels.
- Took notes strengths and weaknesses of each child in class to track progress.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Camp Counselor
Leyden Township
04.2023 - 09.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Led groups of children safely through variety of camp activities.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Babysitter
Care.com Inc
04.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
High School Diploma -
Glenbard East
Lombard, IL05-2025
Skills
- Customer service
- Relationship building
- Staff management
- Safety protocols
Certification
Ellis and Associates Lifeguard Certification
Timeline
Camp Counselor
Leyden Township
04.2023 - 09.2023
Babysitter
Care.com Inc
04.2023 - Current
Pool Supervisor
Goldfish Swim School
06.2022 - Current
Swim Instructor
Goldfish Swim School
03.2022 - Current
High School Diploma -
Glenbard East