Keith Norfleet
Maricopa,AZ
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
13
13
years of professional experience
Work History
Driver
Eventsource Transportation
Phoenix, AZ
11.2021 - Current
- Performed routine maintenance such as checking fluid levels, replacing filters, and lubricating moving parts.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained accurate logs of vehicle inspections and repair status.
- Assisted with loading and unloading when necessary.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Managed time efficiently when making multiple stops along designated routes.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Utilized GPS navigation systems to plan efficient routes .
- Reported any incidents to management immediately.
- Adhered to company policies and procedures related to safety and security standards.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Picked up clients from specific locations to transport and drop off at destinations.
- Operated a variety of vehicles safely in diverse weather conditions.
- Achieved consistently high customer scores due to exceptional service.
- Adhered to traffic laws and regulations to prevent accidents.
- Transported riders to designated stops according to pre-determined schedules.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Utilized GPS and maps for efficient route planning.
- Completed necessary paperwork and documentation for deliveries.
- Maintained confidentiality of sensitive materials during transport.
- Communicated effectively with dispatch and customers to provide status updates.
- Managed fuel consumption and expenses for vehicle operations.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Checked vehicle after shift for damage.
- Transported clients to specified destinations safely and on-time.
Driver
Desert Choice Transport
Fountain Hills, AZ
10.2016 - 11.2021
- Demonstrated ability to handle emergency situations calmly and effectively.
- Ensured compliance with DOT regulations and other applicable laws
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained accurate logs of vehicle inspections and repair status.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Utilized GPS navigation systems to plan efficient routes .
- Adhered to company policies and procedures related to safety and security standards.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Picked up clients from specific locations to transport and drop off at destinations.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Communicated effectively with dispatch and customers .
- Reported any vehicle malfunctions or accidents immediately to management.
Driver
Royal Transportation
Phoenix, AZ
Jun - 10.2016
- Demonstrated ability to handle emergency situations calmly and effectively.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Adhered to company policies and procedures related to safety and security standards.
- Transported riders to designated stops according to pre-determined schedules.
- Utilized GPS and maps for efficient route planning.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Reported any vehicle malfunctions or accidents immediately to management.
- Documented daily mileage, gas, and other data.
Driver
Friendship Village -Lakeview Lodge
Tempe, AZ
08.2013 - 07.2014
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Adhered to company policies and procedures related to safety and security standards.
Driver
Mega Bus
Chicago, IL
08.2011 - 08.2013
- Demonstrated ability to handle emergency situations calmly and effectively.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained accurate logs of vehicle inspections and repair status.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Picked up clients from specific locations to transport and drop off at destinations.
- Checked vehicle after shift for damage.
Education
Associate of Science - Criminal Justice
Everest College
Orlando, FL01-2011
Heavy Wheel Vehicle Maintenance
U.S Army Reserves
Fort Jackson South Carolina01-1991
High School Diploma -
Thornton Township Highschool
Harvey, IL05-1990
Skills
- Passenger Assistance
- Equipment Operation
- Appointment Scheduling
- DOT Compliance
- Vehicle Inspection
- Daily logging
- Route Management
- Customer Service
- Clean Driving Record
- Time Management
- Navigational Systems and GPS
- Problem-Solving
- Vehicle Maintenance
- Safety Protocols
- Punctual and Reliable
- City and non-city driving
Timeline
Driver
Eventsource Transportation
11.2021 - Current
Driver
Desert Choice Transport
10.2016 - 11.2021
Driver
Friendship Village -Lakeview Lodge
08.2013 - 07.2014
Driver
Mega Bus
08.2011 - 08.2013
Driver
Royal Transportation
Jun - 10.2016
Associate of Science - Criminal Justice
Everest College
Heavy Wheel Vehicle Maintenance
U.S Army Reserves
High School Diploma -
Thornton Township Highschool
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