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Highly driven IT Technician consistently surpassing client expectations through proactive fault tracking and efficient complaint resolution. Proficiently triages and delegates incoming tickets, ensuring each customer issue receives personalized attention and appropriate solutions. Dedicated to fostering customer satisfaction with rapid response times, effective resolutions, and clear communication. Adept at delivering invaluable services vital for seamless business operations. Skilled in expertly replacing and repairing damaged hardware while proficiently installing and upgrading anti-virus software. Trusted for safeguarding business continuity by maintaining peak performance and reliability of critical assets. An advocate of impactful preventive maintenance and responsive corrective measures to prevent issues and minimize downtime. Committed to delivering consistent and reliable repair and replacement services that facilitate uninterrupted workflow and productivity.

To obtain a Contract/part-time or Full-time position allowing me to utilize my IT technical skills and/or my audio, lighting, and sound production skills.

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Flexible Desktop Support Specialist ready to excel in any operational structure and enhance all support departments. Talented at discerning root causes and deriving solutions even with minimal information and physically restricted system access. Skilled provider of service via in-person interactions or remote support solutions. History of minimizing downtime by responding to problems with an efficient mindset. Excellent communication, planning and interpersonal skills with a superior work ethic. Proficient Desktop Support Analyst familiar with both Windows and Apple desktops. Good troubleshooting and diagnostic abilities paired with experience in hardware updates, software patching and device configuration. Desiring a long-term position with room for career growth.

Nathan Beauvais

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IT Technician

Field Engineering Intern

Computer Lab Consultant

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Bachelor of Science - Computer Science

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IT Technician

Field Engineering Intern

Computer Lab Consultant

Bachelor of Science - Computer Science

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