Jevren Nucum
Santa Rosa,CA
Summary
Detail-oriented professional skilled in completing accurate and timely work orders. Proficient in electronic scanner operation to monitor and track problems on equipment. Offering 20 years of industry experience, including expertise in mechanical and equipment repairs.
Overview
12
12
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Santa Rosa, CA
02.2021 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Tool Rental Mechanic
Home Depot
Rohnert Park, CA
06.2020 - 06.2021
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Tested components with appropriate instruments to ensure proper operation.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Maintained accurate records of work performed in accordance with company standards.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Consulted with customers regarding service options available based upon their needs.
- Assisted fellow mechanics when necessary during complex repairs.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Completed required paperwork and delivered to customer.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Maintenance Supervisor
Renaissance Apartment Homes
Santa , ID
03.2018 - 06.2021
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Ordered replacement parts as required to keep machines running efficiently.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Monitored inventory and ordered needed supplies to meet demand for repairs.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Inspected machines and equipment for conformance with operational standards.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Implemented improved training procedures to better develop new personnel.
- Designed, fabricated and installed upgrades to improve existing equipment.
- Minimized severity or frequency of accidents of contractors and maintenance personnel using risk identification process.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated work to staff, setting priorities and goals.
- Kept records of parts and equipment used in projects to update inventory.
- Prepared and planned worksites to help jobs run smoothly.
- Monitored employee work levels and optimized performance with strategic approaches.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Inspected completed work to assess quality and identify skill gaps.
Lead Mechanic Supervisor
SC Autobody & Collision
Corona, NM
01.2012 - 03.2018
- Performed preventive maintenance on vehicles, equipment and tools to ensure proper working order.
- Diagnosed mechanical problems and determined necessary repairs using technical manuals and diagnostic equipment.
- Repaired or replaced defective parts, components or systems using hand tools, power tools and special equipment.
- Adjusted functional parts of devices or control instruments.
- Tested mechanical units to diagnose malfunctions, using pneumatic, electrical and electronic testing equipment.
- Supervised the work of other mechanics in completion of repair projects.
- Maintained records of all repairs made for future reference.
- Ordered replacement parts as needed from suppliers and vendors.
- Developed cost estimates for vehicle repair services based on labor times and material costs.
- Reviewed customer complaints regarding service performed by subordinates; took corrective action when necessary.
- Monitored inventory levels of spare parts and supplies; placed orders when necessary.
- Provided technical advice and assistance to customers concerning their automotive needs.
- Worked closely with other departments to promote team collaboration.
- Inspected completed work and monitored compliance with regulations and standards.
- Documented and updated maintenance records, documents and work order logs.
- Used computer maintenance program to produce repair orders and charge out parts.
- Supervised mechanics performing [Type] maintenance and repairs.
- Resolved customer concerns and team member issues through email communication.
- Trained employees on [Area of expertise] by [Action].
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Repaired, replaced and adjusted brakes.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Reviewed work orders and discussed with supervisors.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Estimated costs of vehicle repair.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Planned work procedures using charts, technical manuals and experience.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Implemented cost-cutting measures without compromising quality of services offered.
- Monitored employee productivity to provide constructive feedback and coaching.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Coached staff members to develop long-term career goals.
- Maintained positive working relationship with fellow staff and management.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
Education
High School Diploma -
George Washington High School
Guam,USA06-2001
Some College (No Degree) - Law Enforcement
ITT Technical Institute
La PalmaSkills
- Problem Solver
- Punctuality
- Safe Driving
- Proficient with electronic and electrical diagnostic
- Leadership
- Supervising knowledge
- Postal law knowledge
- Accountability
- Auto and HVAC Knowledgeable
- Diagnostic specialist
- Route Management
- Skilled Welder
- Weather Tolerance
- Multi tasking
- Safety awareness
- Familiar with most handheld tools
Timeline
City Letter Carrier
United States Postal Service, USPS
02.2021 - Current
Tool Rental Mechanic
Home Depot
06.2020 - 06.2021
Maintenance Supervisor
Renaissance Apartment Homes
03.2018 - 06.2021
Lead Mechanic Supervisor
SC Autobody & Collision
01.2012 - 03.2018
High School Diploma -
George Washington High School
Some College (No Degree) - Law Enforcement
ITT Technical Institute