Stacy Perkins
Massena,NY
Summary
Focused individual with more than 12 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.
Overview
23
23
years of professional experience
Work History
City Letter Carrier
United States Postal Service
Massena, NY
01.2008 - Current
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Acquired customer signature for registered and insured mail.
- Maintained professional and effective public relations with customers and community members.
- Furnished customers with postal information, change-of-address cards and other postal forms.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
- Handled undeliverable mail in accordance with established procedures.
- Used portable electronic scanner to track parcels and record tracking progress.
- Assisted customers in receiving over-sized parcels by carrying items inside.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Obtained receipts for registered and certain insured mail.
- Cleaned and checked over vehicle after completion of all daily deliveries.
- Delivered various types of mail on routes according to strict timelines.
Patient Registration Clerk
Massena Memorial Hospital
Massena , NY
01.2004 - 01.2008
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Checked claims for errors, corrected issues and mailed out in a timely manner.
- Ran statements each month to review outstanding balances and identify accounts in need of collection processing.
- Coordinated between patients and healthcare professionals to meet patient needs.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
- Scheduled patient appointment and procedures using MediTech software.
- Checked daily doctor schedules and verified insurance.
- Led patients to exam rooms in preparation for Medical Imaging/Lab procedures.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Medical Billing Clerk/Cashier Sales Associate
Massena Memorial Hospital
Massena, NY
01.2004 - 01.2008
- Expedited payments by verifying accuracy and currency of vendor information.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Maintained accounting ledgers by verifying and posting account transactions.
- Facilitated payment of invoices due by sending bill reminders and contacting clients.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Education
High School Diploma -
Sackets Harbor Central School
Sackets Harbor, NY06.1996
Skills
- Customer service
- Analytical thinker
- Creative problem solver
- Office organization
- Records management
- Payment processing
- Patient scheduling
- Database management
- Confidential data protection
- Regulatory compliance
- Cash drawer balancing
- Data entry
- Excellent spelling and grammar
- Proofreading and editing
- Great eye for detail
- Ability to learn quickly
Timeline
City Letter Carrier
United States Postal Service
01.2008 - Current
Patient Registration Clerk
Massena Memorial Hospital
01.2004 - 01.2008
Medical Billing Clerk/Cashier Sales Associate
Massena Memorial Hospital
01.2004 - 01.2008
High School Diploma -
Sackets Harbor Central School