Accomplished Nurse and Healthcare Professional with a proven track record at Wake Forest Baptist Health, skilled in medication administration and problem-solving. Excelled in optimizing patient care through effective schedule coordination and mentoring staff, demonstrating a keen ability to work under pressure. Renowned for implementing best practices and improving patient outcomes.
Evaluated patient response to treatments and reported any adverse reactions promptly to attending physician.
Educated staff members on triage protocols and best practices for managing acutely ill patients.
Identified symptoms, gathered medical history, and documented patient information accurately.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Collaborated with physicians and other healthcare professionals to ensure quality patient care.
Administered medications and treatments in accordance with physician orders.
HIV-Medical Case Manager
ALFA
Hickory, NC
12.2015 - 12.2018
Company Overview: AIDS Leadership Foothills-Area Alliance
AIDS Leadership Foothills-Area Alliance
Contact: Natasha Bunton CMS – 828-406-9888
Visited patients in homes and clinics to conduct testing and deliver medication.
Evaluated program effectiveness through quality assurance activities.
Assisted in the coordination of care between primary care physicians, specialists, hospitals, home health agencies, pharmacies and other healthcare providers.
Delivered direct crisis intervention and de-escalation services while remaining calm.
Utilized data and experience to coordinate patient care and rehabilitation.
Maintained accurate records for all clients served, documenting assessments, interventions and outcomes.
Organized support groups for people living with HIV and AIDS to provide emotional support and promote healthy coping strategies.
Assisted with insurance pre-authorization to obtain medication for patients.
Educated clients on options to assist in making informed decisions.
Collaborated with other professionals to assess client needs.
ER Tech (CNA II)
CAROLINAS HEALTHCARE SYSTEM
Valdese, NC
01.2014 - 12.2015
Company Overview: BLUE RIDGE EMERGENCY DEPARTMENT
BLUE RIDGE EMERGENCY DEPARTMENT
Contact: David Everhart ED supervisor- (828) 580-5000
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Collected specimens from patients for laboratory testing purposes.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Participated in educational programs designed to improve knowledge of health care practices.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
License Practical Nurse -
McDowell Tech
Marion, NC
01.2018
Bachelor of Science - Public Health, Psychology
Lenoir-Rhyne University
01.2016
Associate in Arts(A.A.) -
Mitchell Community College
Statesville, NC
01.2014
Skills
Phlebotomy techniques
Orthopedic splint application
Patient admissions
Patient education
Measuring and monitoring vitals
Medication administration
Ability to Work Under Pressure
Ability to coach and mentor staff
Best practices implementation
Schedule coordination
Problem-solving
MS office
Multitasking and organization
Family education
Wound management
Certification
Bilingual Clinician, Spanish (CCLA Certification)
BLS Certification, the American Heart Association.
Home Hemodialysis Technician /Home Health Caregiver at IHSS - In Home Supportive ServicesHome Hemodialysis Technician /Home Health Caregiver at IHSS - In Home Supportive Services