Emily Ashkettle
Chambersburg,PA
Summary
Accomplished Executive Director of Human Resources offering 2 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition, employee engagement, and increasing organizational effectiveness.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Human Resources Director
Chick-fil-A Chambersburg
Chambersburg, PA
03.2020 - Current
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Provided immediate updates to entire employee pool when policies and procedures were altered.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Sponsored at job fairs, and local schools, to bring in local talent for long term and seasonal positions.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Oversaw workers' compensation program for employees injured on job.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Skill Trainer
Cracker Barrel Old Country Store
Chambersburg, PA
10.2015 - 03.2020
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided information and answered questions on company policies and procedures.
- Educated new employees on food safety
- Quickly adapted training plans for new hire needs, keeping timelines, and desires in mind.
- Set the example and explained expectations to new hire.
Assistant Manager
Oak Barrel Cafe
Little Orleans , Md
04.2015 - 05.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
Education
Bachelor of Science - Human Resources Management
Shippensburg University of Pennsylvania
Shippensburg, PA12.2019
Skills
- Forecasting Employment Needs
- Company leadership
- Policy Improvement Recommendations
- Budget Administration
- Relationship Building
- Recruiting, Hiring and Firing
- Regulatory Compliance
- Problem Solving
- Conflict Resolution
- Payroll Management
- Leadership Training and Development
- Administering Disciplinary Procedures
Certification
- OSHA General Industry Outreach Certification
- ServSafe Certification
- SHRM-CP - SHRM Certified Professional (in progress)
Timeline
Human Resources Director
Chick-fil-A Chambersburg
03.2020 - Current
Skill Trainer
Cracker Barrel Old Country Store
10.2015 - 03.2020
Assistant Manager
Oak Barrel Cafe
04.2015 - 05.2018
Bachelor of Science - Human Resources Management
Shippensburg University of Pennsylvania