Victoria Pressley

Worked as a customer service professional proficiently interacting with colleagues and cliental. Strong analytical skills through attention to details and building customer loyalty. Utilized time management and a positive attitude to create proper in-person and telephonic attitude. Dependable and reliable.

• Assessed clients' needs to provide appropriate therapeutic interventions.
• Assisted clients in exploring feelings and understanding behaviors.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.