Rachelle "Ella" Blanton
Crestview,FL
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Community Outreach Coordinator at CALM. Proven ability in client advocacy and crisis intervention, enhancing community engagement through targeted programs. Skilled in developing partnerships and utilizing data-driven metrics to improve outreach initiatives, fostering positive relationships and impactful solutions.
Overview
2
2
years of professional experience
Work History
Cashier
GCE - Eglin Air Force Base
Eglin Air Force Base, FL
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Community Outreach Coordinator
CALM - Crisis Aid for Littles and Moms
Niceville, FL
03.2024 - Current
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Increased public awareness of local resources by organizing and promoting community events.
- Evaluated the success of outreach initiatives using data-driven metrics and made recommendations for future improvements.
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Boosted attendance at community events through strategic marketing efforts, including social media campaigns and local advertising.
- Developed presentations for public events, community groups and school assemblies.
- Collaborated with diverse groups of individuals across different sectors to identify common goals and develop innovative solutions to pressing challenges within the community.
- Improved program effectiveness by conducting thorough needs assessments and integrating feedback from participants.
- Developed educational materials to support community members in accessing available services and resources more efficiently.
- Acted as main point of contact between management, clinical staffs and external community.
- Connected individuals with available and relevant resources.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
Mail Clerk
GCE - FSS
Hurlburt Field, FL
05.2025 - 08.2025
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Labeled packages with clear, correct information to reduce mailing errors.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Checked parcels were securely sealed to eliminate losses.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Food Service Worker
GCE - Red Empire Dining Hall
Seventh Special Forces Army Base
04.2025 - 05.2025
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
No Degree - Communications
North Greenville University
Tigerville, SCHigh School Diploma -
Irmo High School
Columbia, SC06-2000
Skills
- Work ethic and integrity
- Trauma-informed care
- Patience and empathy
- Self-awareness
- Professional boundaries
- Client advocacy
- Multicultural sensitivity
- Crisis intervention
- Motivational interviewing
- Interpersonal relationships
- Child development
- Coaching
Timeline
Mail Clerk
GCE - FSS
05.2025 - 08.2025
Food Service Worker
GCE - Red Empire Dining Hall
04.2025 - 05.2025
Cashier
GCE - Eglin Air Force Base
09.2024 - Current
Community Outreach Coordinator
CALM - Crisis Aid for Littles and Moms
03.2024 - Current
No Degree - Communications
North Greenville University
High School Diploma -
Irmo High School