Summary
Overview
Work History
Education
Skills
Software
References
Timeline
Generic

Shannon Brunelle

Patient Access
Southwick,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Patient Access Representative

Trinity Health Of New England
Springfield, MA
02.2021 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.

Individual Support Specialist

Pathlight Group
Springfield, Massachusetts
08.2020 - 02.2021
  • Assisted with daily living activities, running errands and household chores.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted patients with eating tasks to support healthy nutrition.
  • Completed regular check-ins and progress report for each client.

Hairstylist

Great Clips
Westfield, MA
04.2018 - 08.2020
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.

Education

High School Diploma -

Agawam High School
Agawam, MA
09.2013 - 05.2017

Skills

    Information Collection

Insurance Verification

Medical terminology

Medical insurance

Fee Collection

Software

MediTech

References

  • Erin Squires

413-626-0658

  • Carly Duga

413-386-5324

  • Anita Bradley

413-885-0152

Timeline

Patient Access Representative

Trinity Health Of New England
02.2021 - Current

Individual Support Specialist

Pathlight Group
08.2020 - 02.2021

Hairstylist

Great Clips
04.2018 - 08.2020

High School Diploma -

Agawam High School
09.2013 - 05.2017
Shannon BrunellePatient Access