Jordan Bennett
Scranton,PA
Summary
Driven professional with a proven track record in mental health support and crisis intervention from Beyond Behavior Consulting, LLC. Excelled in behavior modification, leveraging teamwork and collaboration to exceed client expectations. Demonstrated adaptability and a keen attention to detail, significantly improving client independence and emotional regulation.
Overview
6
6
years of professional experience
Work History
Behavior Health Technician
Beyond Behavior Consulting, LLC
05.2023 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
- Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
Sales Associate
Old Navy, Gap
05.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Work Study Student
Misericordia University Library
08.2019 - 05.2023
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Cashier
Gerritys Supermarkets
07.2018 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Master of Science - School Counseling
University of Scranton
Scranton, PA12.2025
Bachelor of Science - Psychology
Misericordia University
Dallas, PA05.2023
Skills
- Professional boundaries
- Self-awareness
- Documentation skills
- Mental Health Support
- Crisis Intervention
- Behavior Modification
- De-Escalation Techniques
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Reliability
- Adaptability and Flexibility
Timeline
Behavior Health Technician
Beyond Behavior Consulting, LLC
05.2023 - Current
Sales Associate
Old Navy, Gap
05.2021 - 09.2023
Work Study Student
Misericordia University Library
08.2019 - 05.2023
Cashier
Gerritys Supermarkets
07.2018 - 01.2022
Master of Science - School Counseling
University of Scranton
Bachelor of Science - Psychology
Misericordia University
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