Hector De Leon
Mission,TX
Summary
I am a sophomore in UTRGV studying Criminal justice. Dedicated and hardworking with experience in customer service and teamwork as a partner at HEB. Passionate about law enforcement, with a strong interest in wildlife conservation and public safety. Skilled in problem-solving, communication, and attention to detail. Seeking to apply my skills and work ethic to contribute effectively as a Border Patrol Agent
Overview
4
4
years of professional experience
Work History
Cross Functional Team
HEB Grocery Store
11.2023 - Current
- Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
- Uses suggestive selling techniques to meet customer needs
- Works a flexible schedule to accommodate shifts of different departments
- Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
- Performs stocking and replenishment, product returns and rotation, inventory accuracy, and additional duties across total Store, in multiple departments
- Builds, stocks, and maintains displays and fixtures
- Assists with inventory control; loads, unloads, and moves product
- Gains knowledge of multiple departments; applies understanding of processes / policies
Lifeguard
City of Mission
06.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Criminal Justice
University of Rio Grande Valley
Edinburg, TX05-2027
High School Diploma -
Mission High School
Mission, TX05-2023
Skills
- Team communication
- Team coordination and collaboration
- Good Time Management
- Problem-solving
- Multitasking Abilities
- Active listening
- Decision-making
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cross Functional Team
HEB Grocery Store
11.2023 - Current
Lifeguard
City of Mission
06.2021 - 08.2023
Bachelor of Science - Criminal Justice
University of Rio Grande Valley
High School Diploma -
Mission High School
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