Dung - Sara Thach
Falls Church,VA
Summary
Seeking a challenging position that provides the opportunity to apply current skills and to experience growth and advancement.
Administrative professional fluent in English, Spanish and Vietnamese, with background in medical office billing/systems and translation services. Experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Experienced with medical billing and claims processing, ensuring accurate and timely submissions. Utilizes billing software to maintain precise patient records and manage accounts receivable. Knowledge of industry regulations, aiding in efficient and compliant billing practices. Efficient billing professional with 15+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Billing Specialist
Whole Womans Health
Charlottesville Va
12.2022 - 03.2025
- Processed and verified invoices for accuracy and compliance with company policies.
- Managed billing inquiries and resolved discrepancies to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Optimized payment collection times by implementing effective follow-up strategies with clients.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
Biller/Denials/Appeals/EOB Review/Posting/Medical Assistant/Translator
Gyne Health Obstetrics and Gynecology
Alexandria, VA, US
06.2018 - 06.2020
- Answering Phones
- Scheduling Appointments
- Billing
- Collecting Copays
- Collecting Special Accounts
- Appeals
- Taking Vitals
- Collecting Specimens
- Calling Labs
- Calling Patients for results
- Assisting the Doctor
- Prior Authorizations
- Athena EMR System
- Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues.
Floater for Alexandria, Merrifield, and Manassas Offices
Dr. May and Dr. Settler Optometrist
Alexandria, VA, US
04.2005 - 07.2010
- Open/Close office
- Responsible for front desk including phones, greeting patients, scheduling, checking in/out, etc.
- Administer patient pre-testing exam including retinal, pressure.
- Insurance Verification, Medical Billing, collected co-pays.
- Translation/interpretation.
- Floater for Alexandria, Merrifield, and Manassas Offices.
Accession Tech
Virginia Hospital Center
Arlington, VA, US
03.2003 - 03.2005
- Received Specimen from emergency room, surgical suite and local nursing homes for laboratory results.
- Picked up blood/Lab work from other practices.
- Registered patient claims and laboratory orders for medical billing.
- Prepared STAT orders for efficient technician processing.
- Answered phones, faxed, received orders.
- Medical Billing/Translator
Billing Coordinator/Precertifications/Translator
Office of Hazem Elariny, MD
Arlington, VA, US
02.2002 - 02.2005
- Codded ICD9'S, CPT Codes and EOB'S; Submitted claims to various insurance carriers.
- Printed and mailed claims of HMO and PPO statements.
- Resolved billing, denial, and collections problems.
- Entered patient demographics in LYTEC.
- Addressed and assisted patients and insurance companies with billing inquiries.
- Contacted outside facilities and scheduled patients for surgeries.
- Translated in Spanish and Vietnamese for patients and physician
Translator
Office of Omeish Esam, MD
Alexandria, VA, US
01.2002 - 01.2005
- Processed claims for private and commercial insurance companies.
- Researched coding for diagnosis and submission of insurance claims.
- Disputed Claims and denials with insurance companies.
- Specialized on appeal letters to insurance companies.
- Translated in Spanish and Vietnamese for patients and physician.
- Answered and directed incoming calls to medical staff.
Education
High school diploma - Billing and Coding
Northern Virginia Community College
Loudon County Va01.2015
High School Diploma -
Jeb Stuart High School
Falls Church, VA01.1991
Skills
Medical Insurance, Medical Coding, Medical Billing / Posting
- CPC, CPT Coding,ICD-10, Medical Terminology
- Experienced with Tebra, Advance MD, eClinical, Athena, Meditech and Lytech
- Advance and Fluent in English, Vietnamese and Spanish
- Customer Service, Front Desk, Patient Assessment, Medical Receptionist
Data Entry - Medical Office Experience,
- DME,Typing,Phlebotomy
Additional Information
Administrative professional fluent in English, Spanish and Vietnamese, with background in medical office billing/systems and translation services. Experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Seeking a challenging position that provides the opportunity to apply current skills and to experience growth and advancement. Proficient in MS Word, Excel, and various EMR systems including SMS, Lytec, Meditech, Prodata, and Athena Billing Systems, Eclinical Works, Kareo. Familiar with Medical Terminology and health insurance Medicare, Medicaid, BC/BS, Aetna, Cigna, Mutual of Omaha, Anthem, Humana, etc.
Certification
BLS/CPR, 2019-09-01, 2021-08-31
Languages
English
Assessments
- Work style: Reliability, Highly Proficient, 2021-10-01
- Medical billing, Highly Proficient, 2021-10-01
- Receptionist, Proficient, 2019-10-01
Personal Information
- Title: Biller
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Billing Specialist
Whole Womans Health
12.2022 - 03.2025
Biller/Denials/Appeals/EOB Review/Posting/Medical Assistant/Translator
Gyne Health Obstetrics and Gynecology
06.2018 - 06.2020
Floater for Alexandria, Merrifield, and Manassas Offices
Dr. May and Dr. Settler Optometrist
04.2005 - 07.2010
Accession Tech
Virginia Hospital Center
03.2003 - 03.2005
Billing Coordinator/Precertifications/Translator
Office of Hazem Elariny, MD
02.2002 - 02.2005
Translator
Office of Omeish Esam, MD
01.2002 - 01.2005
High school diploma - Billing and Coding
Northern Virginia Community College
High School Diploma -
Jeb Stuart High School