Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients.
Hi, I’m
Laureen Andrews
Salt Lake City,UT
Summary
Overview
12
years of professional experience
Work History
North Isaho Dermatology Coeur D'Alene, ID
Billing Specialist
02.2012 - Current
Job overview
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Patient Aging
- Insurance Aging and Appeals
- Referrals and Prior Authorizations
- Front desk and scheduling
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Resolved discrepancies between customers' remittances and invoices received.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
- Reconciled daily cash receipts with total deposits on bank statement.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Generated periodic reports summarizing account balances and collection activities.
- Worked closely with patients to discuss payment arrangements when needed.
- Provided support to other departments within the organization as needed.
- Implemented new policies related to billing processes when required.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Worked with team members and leadership to identify and develop process improvements.
Education
Brigham Young UniversityProvo, UT
Bachelor of Science from Conservation Biology
04-1992
University Overview
Skills
- CPC certified
- Accounts Payable
- Payment Posting
- Insurance Verification
- Accounts Receivable
- Charge entry and review
- Patient calls
- Great relationship with providers
- Training
- Policy and procedure development
- Payment Reconciliation
- Bank Account Reconciliations
- Medical Billing And Coding
- Medical Billing And Collections
- Billing Statement Management
- Billing Review
- Bill Processing
- Payment Plan Implementation
- Billing Dispute Resolution
- Insurance Billing
- Aging Reports Analysis
- Insurance Claims
- Insurance Coding (Icd-10 and CPT
Timeline
Billing Specialist
North Isaho Dermatology
02.2012 - Current
Brigham Young University
Bachelor of Science from Conservation Biology