Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Reyes

Pearland

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Receptionist

The Lash Lounge
03.2024 - Current
  • Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Made and confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Server

Cracker Barrel
01.2024 - 03.2024
  • Greet guests, take and put in orders, excelling in customer service, upselling drinks, make sure guests feel welcome, food running, helping other servers when needed

Service Team Member

Michaels
07.2023 - 10.2023
  • Friendly customer service, help customers locate items, engage with customers, checkout guests, unloading trucks, maintain store standards, answer questions

Sales Associate

Dillards
03.2022 - 01.2023


  • Welcoming customers, directing customers to desired areas, maintaining floor appearance, great communication, helping customers select products, sharing product knowledge, and answering guests' questions
  • Pearland Town Center

Host

Bombshells Restaurant & Bar
06.2021 - 11.2021
  • Greet customers & walk them to their table, answer phones and place orders, answer questions regarding the menu, help out with server tasks when needed, food runner, answer guests' questions when needed

Education

High School Diploma -

Shadow Creek
Pearland, TX
05-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Receptionist

The Lash Lounge
03.2024 - Current

Server

Cracker Barrel
01.2024 - 03.2024

Service Team Member

Michaels
07.2023 - 10.2023

Sales Associate

Dillards
03.2022 - 01.2023

Host

Bombshells Restaurant & Bar
06.2021 - 11.2021

High School Diploma -

Shadow Creek
Abigail Reyes