Summary
Work History
Education
Skills
Languages
Timeline
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Alexa Trejo

King Of Prussia,PA

Summary

Dynamic and detail-oriented receptionist with a proven track record at Town Center Nail Spa, excelling in customer service and appointment scheduling. Recognized for exceptional communication skills and a positive attitude, adept at problem-solving and managing multiple tasks in fast-paced environments. Committed to fostering a welcoming atmosphere and enhancing client satisfaction.

Work History

Receptionist

Town Center Nail Spa
King of Prussia, PA
06.2025 - 09.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Scheduled appointments and maintained organized calendar for staff members.
  • Provided exceptional customer service, addressing client needs and concerns efficiently.
  • Maintained reception area, ensuring a welcoming environment for visitors.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Managed incoming calls and directed inquiries to appropriate departments.

Education

High School Diploma -

Upper Merion
King Of Prussia, PA
06.2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Typing speed
  • Multitasking and prioritization
  • Customer service
  • Problem-solving
  • Call answering and routing
  • Payment processing
  • Team collaboration
  • Call management
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Quick learner
  • Quick problem solver
  • Positive attitude display

Languages

English
Native or Bilingual

Timeline

Receptionist

Town Center Nail Spa
06.2025 - 09.2025

High School Diploma -

Upper Merion
Alexa Trejo