Jaselyn Guidry
Luling,LA
Summary
Team Leader experienced in directing activities in group settings. Talented at developing strategies, setting goal,s and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
Tropical Smoothie Cafe
Lafayette , LA
09.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegate daily tasks and responsibilities.
- Managing 100+ customers per day
Crew Member
Main Squeeze Juice
Metairie, LA
05.2021 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collect payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru, and other areas.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collect payments.
Student IT
St. Charles Parish Public Schools
Boutte, LA
05.2021 - 08.2021
- Worked in team environments to maintain high levels of productivity.
- Gathered, organized, and input information into a digital database.
- Collected, arranged, and input information into a database system.
- Observed packing operations to verify conformance to specifications.
- Restarted, reprogram, and relocated over 300 laptops per week
- Used critical thinking to break down problems, evaluate solutions and make decisions
Crew Member
Chick-fil-A
Metairie, LA
12.2020 - 05.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru, and other areas.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Education
Bachelor of Arts - Computer Art & Animation
The University of Louisiana At Lafayette
Lafayette, LA05.2025
High School Diploma -
Hahnville High School
Boutte, LA05.2021
Skills
- Daily workflows
- Safety processes and procedures
- Operations monitoring
- Guest service
- Client Service
- Creative problem-solving
- Teamwork and Collaboration
- Staff education and training
Timeline
Shift Lead
Tropical Smoothie Cafe
09.2021 - Current
Crew Member
Main Squeeze Juice
05.2021 - 08.2021
Student IT
St. Charles Parish Public Schools
05.2021 - 08.2021
Crew Member
Chick-fil-A
12.2020 - 05.2021
Bachelor of Arts - Computer Art & Animation
The University of Louisiana At Lafayette
High School Diploma -
Hahnville High School
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