Thomas DeWitt
BRONX
Summary
Experienced with understanding customer preferences and providing personalized book recommendations. Utilizes strong communication skills to engage with customers and enhance their shopping experience. Knowledge of inventory management and store display techniques to boost sales.
Overview
14
14
years of professional experience
Work History
Bookseller/Store Receiver
Strand Books Lincoln Center
06.2024 - Current
- Assisted customers in locating and selecting books to enhance their reading experience.
- Maintained organized merchandise displays to promote new arrivals and bestsellers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Managed daily inventory, ensuring accurate stock levels and product availability.
Bookseller/Store Receiver
Shakespeare And Company Booksellers Upper West Side
11.2018 - 05.2025
- Guided customers in selecting literature, enhancing their reading experience and fostering a love for books.
- Managed inventory systems to ensure accurate stock levels and timely replenishment of popular titles.
- Organized book displays to create visually appealing merchandising that increased customer engagement.
- Trained new staff on operational procedures, promoting teamwork and consistent service standards.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
Bookseller
Shakespeare And Company Booksellers Upper East Side
09.2011 - 10.2018
- Resolved customer inquiries and concerns, contributing to an inviting store environment.
- Participated in store events, engaging the community through book signings and readings.
- Monitored sales trends to inform restocking decisions and improve product offerings.
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Assisted customers with locating books and other materials in store.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
Education
Bachelor of Arts - English
Iona College
New Rochelle, NYSkills
- Product recommendations
- Reading comprehension
- Book categorization
- Book recommendations
- Product upselling
- Transaction Processing
- Flexible hours
- Customer service
Timeline
Bookseller/Store Receiver
Strand Books Lincoln Center
06.2024 - Current
Bookseller/Store Receiver
Shakespeare And Company Booksellers Upper West Side
11.2018 - 05.2025
Bookseller
Shakespeare And Company Booksellers Upper East Side
09.2011 - 10.2018
Bachelor of Arts - English
Iona College