Dave Mook
Sales
Spokane,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Car Sales Consultant
Corwian Ford
Spokane Valley, WA
07.2017 - 11.2021
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Prepared purchased vehicles and completed final delivery checks.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Developed strong rapport with customers and created positive impression of business.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
Car Sales Consultant
Click-It RV
Spokane, WA
04.2016 - 04.2017
- Cold called and conducted face-to-face sales calls with potential buyers.
- Created detailed sales presentations to communicate product features and market data.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Responded to telephone and in-person requests for information.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Stayed knowledgeable on latest automotive advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Car Sales Consultant
Wendle Motors
Spokane, WA
07.2002 - 04.2016
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Salesman of the year 2004 and 2007.
Education
High School Diploma -
Woodland High School
Woodland, WA 08.1979 - 05.1983
Skills
Competitive
Professional demeanor
Relationship building
Schedule Management
Sales and marketing
Client Service
Time management
Certification
Grant Cardone Training - 2002-2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Car Sales Consultant
Corwian Ford
07.2017 - 11.2021
Car Sales Consultant
Click-It RV
04.2016 - 04.2017
Car Sales Consultant
Wendle Motors
07.2002 - 04.2016
High School Diploma -
Woodland High School
08.1979 - 05.1983