Janet Arocha Alvarez
Medical Assistent
Miami,FL
Summary
I am seeking new jobs opportunities. I adapt well to new environments, I am self-motivated, a team player, detailed oriented, organized, energetic and willing to learn new skills. As a foreign nurse, I have high sense of responsibilities with the ability to respond accordingly and quickly to work under pressure. I take new challenges as personal achievements to improve my intellectual and handy skills.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Medical Assistant
Leon Medical Centers
Miami, FL
07.2022 - Current
- Administered patient care, including vital signs and medication administration.
- Coordinated patient appointments, ensuring efficient scheduling and follow-up.
- Assisted in the preparation of examination rooms, maintaining cleanliness and readiness.
- Educated patients on treatment plans and preventive health measures to enhance understanding.
- Supported healthcare providers by managing medical records and documentation accuracy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Led initiatives to enhance patient satisfaction through improved communication strategies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Family Physicians Associates
Miami Beach, FL
05.2021 - 06.2022
- Dra. Livia Gadea, MD
The Shippers Group
Lithia Springs, GA
06.2018 - 04.2021
Regency Technology
Austell, GA
09.2017 - 06.2018
- Processing orders, sorting, packing, checking, and shipping.
Administrative Supervisor, Head of Dept.
Maternity Hospital Ana Betancourt de Mora
Camaguey, Cuba
09.2001 - 04.2013
- Treating pregnancies with cardiovascular risks and carrying tweens, ordering supplies, instruments sterilization, updating patients’ chart.
Education
Licensed Nursing Degree
Science Institute Carlos J. Finlay
Camaguey, Cuba08-2001
Skills
Some computer knowledge, bilingual (I speak fluent Spanish, I also can write, speak, and read some English)
Certification
- Registered Medical Assistant
- Phlebotomy Technician
- Electrocardiography Technician
- HHA
- Certification Date: 2021
- Courses (USA)
Timeline
Medical Assistant
Leon Medical Centers
07.2022 - Current
Medical Assistant
Family Physicians Associates
05.2021 - 06.2022
The Shippers Group
06.2018 - 04.2021
Regency Technology
09.2017 - 06.2018
Administrative Supervisor, Head of Dept.
Maternity Hospital Ana Betancourt de Mora
09.2001 - 04.2013
Licensed Nursing Degree
Science Institute Carlos J. Finlay