Jennifer Betancourt
Dallas,TX
Summary
Kind Treatment Coordinator with thorough understanding of financial options, dental plans and dental terminology. Specialties include communicating treatment plans to patients, performing thorough consultations and interviews and presenting dental treatment payment contracts. Manages multiple tasks and works through interruptions.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
DFW Oral surgeons
Flower Mound, TX
12.2020 - Current
- Received and routed care team messages and documents to appropriate staff.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Demonstrated flexibility during changes to patient care practice.
- Scheduled evaluations and procedures for patients.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Calculate patient portions and present treatment plans.
- I have also verified dental insurance for the office.
Representative
Careington
Frisco, TX
02.2019 - 12.2020
- Answered questions and resolved concerns for customer support.
- Processed customer orders and collected payment information.
- Notified clients of payment discrepancies through notices.
- Verified dental insurance for offices.
- Would handle dental claims for offices or members, help them understand there explanation of benefits.
- I would do sales for discount plans only.
- I did credentialing for a little bit when the credentialing department needed help.
Education
High School Diploma -
Lake Dallas High School
Lake Dallas, TX06.2015
Skills
- Deep Understanding of Dentistry
- Dental Insurance Expertise
- Patient Care
- Customer Service
- Patient Care Coordination
- HIPAA Compliance
- Insurance Verification
Languages
English
Professional
Spanish
Professional
Timeline
Treatment Coordinator
DFW Oral surgeons
12.2020 - Current
Representative
Careington
02.2019 - 12.2020
High School Diploma -
Lake Dallas High School
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