CASEY JOWERS

Review dental treatment & X-rays for needed treatment & create narratives to send in to insurance company for approval. Once pre authorization return, I then attach the fees to patient’s treatment & contact the patient to schedule. I also review over the treatment plans with the best estimate that we can provide according to the insurance fee schedules, & go over the fees & information with the patient for same day treatment. I contact insurance companies if pre authorization was denied to see about getting the claim resubmitted, or I write an appeal letter to send in for the patient to try to get treatment approved. I verify insurance & attach the information with the correct fee schedule to patient’s chart. For the past 2 years I have been assisting with the front desk & doing all treatment coordinating including getting VA patients approved for treatment; however, I still assist in the back if the doctors need any help with a patient due to someone being out or just needing an extra hand. I pretty much fill in where ever I’m needed in all departments.

Assisted Dentist with all dental treatments, took X-rays, discussed treatment & fees with the patient. Worked front desk which also consisted of posting insurance payments, calling insurance companies to discuss billing issues, & wrote appeals to insurance as well. Comfortable with discussing fees, balances & past due balances to help with collections. Coronal polishing, charting, sterilization, helped with ortho placement, removal & monthly ortho appointments. Team player, eager to learn & help anywhere I was needed in the office.

Assisted the dentist with multiple dental treatment, took X-rays, dental charting, taking impressions, fabricated temporary crowns, placed relines for dentures, & discussed dental treatment with patient. Ordered dental supplies, kept up with dental labs & dental hand pieces & instruments that were sent out for repairs, & became lead dental assistant. Also helped with front desk duties such as answering the phones, checking patients in & out, & verifying dental insurance. Coronal polishing, assisted hygiene, sterilization, & helped out in all departments of the office when needed.

• Dr. John Miller &
• Dr. Chris Cerasaro
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties such as: simple/surgical extractions, composite restorations, crown/bridge/veneer work, fabricating temporary crowns/bridges, placing retraction cord, placement & removal of alginate impressions & bite registrations, partial/denture placements, sealants, coronal polishing; comprehensive exams, taking diagnostic x-rays, set up examination room and dental trays in preparation for examinations and procedures, provided appropriate postoperative instructions as prescribed by dentist, thoroughly gathered and recorded medical and dental histories and vital signs of patients, accurately recorded treatment information in patient records, made preliminary impressions for study casts and occlusal registrations, properly sterilized dental equipment and examination rooms in accordance with infection control policies, answered phones and scheduled or confirmed office appointments and help make referral appointments out to specialist, routinely completed inventory, supply orders and restocked supplies, filed patients' charts and faxed documents when needed, helped with confirming patient insurance benefits & much more.

• Dr. Douglas Cottingham
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties such as: simple/surgical extractions, composite/amalgam restorations, crown/bridge /veneer work, fabricating temporary crown/bridges, placing retraction cord, placement & removal of alginate impressions & bite registrations, partial/denture placements, sealants, comprehensive exams, taking diagnostic x-rays, set up examination room and dental trays in preparation for examinations and procedures, provided appropriate postoperative instructions as prescribed by dentist, thoroughly gathered and recorded medical and dental histories and vital signs of patients, accurately recorded treatment information in patient records, made preliminary impressions for study casts and occlusal registrations, properly sterilized dental equipment and examination rooms in accordance with infection control policies, answered phones and scheduled or confirmed office appointments and help make referral appointments out to specialist, routinely completed inventory, supply orders and restocked supplies, filed patients' charts and faxed documents when needed, helped with confirming patient insurance benefits & much more.

• Dr. Douglas Cottingham
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties such as: simple/surgical extractions, composite/amalgam restorations, crown/bridge /veneer work, fabricating temporary crown/bridges, placing retraction cord, placement & removal of alginate impressions & bite registrations, partial/denture placements, sealants, comprehensive exams, taking diagnostic x-rays, set up examination room and dental trays in preparation for examinations and procedures, provided appropriate postoperative instructions as prescribed by dentist, thoroughly gathered and recorded medical and dental histories and vital signs of patients, accurately recorded treatment information in patient records, made preliminary impressions for study casts and occlusal registrations, properly sterilized dental equipment and examination rooms in accordance with infection control policies, answered phones and scheduled or confirmed office appointments and help make referral appointments out to specialist, routinely completed inventory, supply orders and restocked supplies, filed patients' charts and faxed documents when needed, helped with confirming patient insurance benefits & much more.

• Dr. Chrysostom
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties such as: simple/surgical extractions, composite/amalgam restorations, crown/bridge /veneer work, fabricating temporary crown/bridges, placing retraction cord, placement & removal of alginate impressions & bite registrations, partial/denture placements, sealants, comprehensive exams, taking diagnostic x-rays-including taking a full mouth series, set up examination room and dental trays in preparation for examinations and procedures, provided appropriate postoperative instructions as prescribed by dentist, thoroughly gathered and recorded medical and dental histories and vital signs of patients, accurately recorded treatment information in patient records, made preliminary impressions for study casts and occlusal registrations & whitening trays, placed all treatment that needed to be done into the patient's chart manually & on the Dentrix computer system, also reviewed the treatment with the fees with the patients, & much more
• Licenses
• Education and Training

• Dr. Lewis
• Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties such as: simple/surgical extractions, composite/amalgam restorations, crown/bridge /veneer work, fabricating temporary crown/bridges, placing retraction cord, placement & removal of alginate impressions & bite registrations, partial/denture placements, sealants, comprehensive exams, taking diagnostic x-rays, set up examination room and dental trays in preparation for examinations and procedures, provided appropriate postoperative instructions as prescribed by dentist, thoroughly gathered and recorded medical and dental histories and vital signs of patients, accurately recorded treatment information in patient records, made preliminary impressions for study casts and occlusal registrations, head over all lab duties- making custom tray & wax rims for denture measurements, make bite guards & whitening trays, properly sterilized dental equipment and examination rooms in accordance with infection control policies, head over DHEC regulations on radiology procedure handbook which involved - making sure our office & staff stayed within the components of the handbook with monthly meetings, answered phones and scheduled or confirmed office appointments and help make referral appointments out to specialist, routinely completed inventory, supply orders and restocked supplies, filed patients' charts and faxed documents when needed, helped with confirming patient insurance benefits , & much more.