Shakira Green
Virginia Beach,VA
Summary
Highly skilled Human Resources Specialist serving in the Virginia Army National Guard with over five years of dedicated experience providing comprehensive support and fulfilling organizational needs, particularly in finance and security. Proficient in advanced Microsoft Excel, extensive research capabilities, and expertise in using Microsoft Office and Adobe Acrobat. Excellent oral and written communication skills, along with a range of other valuable abilities. Committed team player consistently demonstrating exceptional communication skills and a firm dedication to delivering high-quality work. Highly driven and self-motivated with a proven ability to negotiate and a keen business acumen. These qualities enable thriving in independent work settings and making meaningful contributions to the organization's overall success.
Overview
5
5
years of professional experience
Work History
Admin Functional Support 3
Huntington Ingalls Industries/NNS
Newport News, VA
09.2022 - Current
- Performs variety of activities in support of functional areas such as finance, purchasing, or human resources or for a specific project/business/technical unit
- Prepares/receives government pouches classified and unclassified shipments
- Gathers, collects, records, tracks and verifies data and information from multiple sources
- Compiles, reviews and analyzes data
- Uses software for functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations
- Provides data and information to others on functional unit processes and procedures
- Provides various administrative support services for the Outlying Office (OO) and Business Operations Section (BOS), including human resource coordination, accountable and non-accountable personal property management, inspections/internal control, logistics, and records management.
Human Resources Specialist
Virginia Army National Guard
Virginia Beach, VA
05.2019 - Current
- A Human resources specialist (HR Specialist) primarily helps soldiers develop their army careers, which includes providing promotion and future training information, and includes personnel support and assistance with regards to transfers, travel orders, and salary details to all divisions of the Army
- Prepares or maintains employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management systems
- Maintains and updates human resources documents, such as organizational charts, employee handbooks, directories, or performance evaluation forms
- Prepares various administrative documents such as reports, briefings, and correspondence
- Provides authoritative guidance to an organization on administrative matters.
Account Representative
Portfolio Recovery Associates
Hampton, VA
01.2022 - 05.2022
- Provide solutions for customers' financial needs, while complying with all aspects of the Fair Debt Collection Practices (FDCPA), company policies, and procedures
- Confer with customers by telephone to determine the reason for overdue payment, review terms of sales, services, or credit contract with customer; take appropriate form letters to customer to notify them of transfer of the account to our company, encourage payment of delinquent accounts of confirmed agreements to settle accounts
- Record information about the financial status of customers and status of collection efforts using automated collections software
- Obtain and review appropriate correspondence and documents, both paper and electronic that pertain to the account
- Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Education
Project Management Professional -
Army In Europe Information Technology Training
PMI Agile Certified Practitioner -
Army In Europe Information Technology Training
Business Administration -
Tidewater Community College
VirtualHigh School Diploma -
Granby High School
Norfolk, Virginia06.2020
Skills
- Critical Thinking
- Problem Solving
- SAP
- Microsoft Office
- Secret Security Clearance
Timeline
Admin Functional Support 3
Huntington Ingalls Industries/NNS
09.2022 - Current
Account Representative
Portfolio Recovery Associates
01.2022 - 05.2022
Human Resources Specialist
Virginia Army National Guard
05.2019 - Current
Project Management Professional -
Army In Europe Information Technology Training
PMI Agile Certified Practitioner -
Army In Europe Information Technology Training
Business Administration -
Tidewater Community College
High School Diploma -
Granby High School