Russell Shorter
Moreno Valley,CA
Summary
Seasoned Account Manager with 42 years experience, proficient in customer relations, sales and strategic planning. Demonstrates track record of success in highly competitive market setting. High-level sales knowledge and excellent communications skills enable goal attainment.
Overview
22
22
years of professional experience
Work History
Senior Account Manager
RD Abbott, Inc
Cerritos, CA
09.2017 - Current
- Contributed to annual revenue goals by selling new and existing products and developing new accounts.
- Sale territories includes Pacific Northwest, Rocky Mountains states, and California.
- Sales in access of $7.8 million in 2021
- Represented thirteen product lines from organic and inorganic polymers, rubber to metal adhesives, chemicals, reinforcing fillers, and lab equipment for rubber and plastic industries.
- Collaborated with all product managers to determine company goals and translate goals to individual client needs.
- Delivered sales presentations to clients and upper management for latest product technology.
Senior Account Manager
Hexpol Compounding
City of Industry, CA
06.2008 - 09.2017
- Sales and service of custom mixed compounds to rubber industry
- Territory - Western US, Canada, and Baja California
- Delivered sales presentations and negotiations to clients, upper management and junior sales associates for demonstration.
- Field service and troubleshooting process issues and following new trials
- Met or exceeded sales goals for target accounts by bringing in ten new accounts per year and exceeding 10% growth per annum.
- Provided extensive support in sales, technical and business areas to key accounts.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Developed deep knowledge of customer businesses and relationship to company objectives
Account Manager
VIP Rubber, Inc
La Habra, CA
08.2000 - 07.2008
- Sales and service of finished rubber and plastic products to current and prospective customers.
- Products included were extrusion, cured sheet, molded parts and specialty services.
- Expanded sales by 30 % by improving client satisfaction and renewing customer relations.
- Liaised between account holders and various departments.
- Oversaw new business development and customer servicing.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability
Education
Advanced Rubber Technology
University of Southern California
Los Angeles, CA03.1982
Associate of Arts - Business Administration
Central Penn College
Summerdale, PA06.1980
Skills
- Operations
- Order management
- Goals and performance
- New account creation
- National accounts
- Territory Management
- Cold Calling
- Product and service sales
- Trend forecasting
Affiliations
- The Los Angeles Rubber Group (TLARGI)
- Rubber Roller Group
- Energy Polymer Group
- ACS- Rubber Division
Timeline
Senior Account Manager
RD Abbott, Inc
09.2017 - Current
Senior Account Manager
Hexpol Compounding
06.2008 - 09.2017
Account Manager
VIP Rubber, Inc
08.2000 - 07.2008
Advanced Rubber Technology
University of Southern California
Associate of Arts - Business Administration
Central Penn College
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