David Ye
Flushing,NY
Summary
Customer-focused server with strong interpersonal skills and proficiency in POS systems. Works well independently and collaborates effectively with coworkers and supervisors. Excels at making quick and quality customer service and business decisions in a fast-paced, high-volume environment.
Overview
5
5
years of professional experience
Work History
Server
Y Space BBQ
08.2024 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Nan Xiang Xiao Long Bao
01.2024 - 08.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Lunar
11.2023 - 01.2024
- Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers
- Assisted guests with making menu choices and took note of special requests
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Handled multiple tables simultaneously with high service quality
- Monitored tables, offering add-ons and checking on guest satisfaction
Busser
Aiko Asian Bistro
05.2023 - 09.2023
- Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
- Sanitized and cleared tables to prepare dining rooms for incoming customers
- Assisted kitchen staff during peak hours to maintain productive workflows and reduce customer wait times
Tutor
Ai Plus Education
04.2020 - 04.2023
- Helped students to complete homework assignments, identify lagging skills, and correct weaknesses
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Provided homework assistance using specific curriculum and materials
- Supported students with helpful study habits and exam strategies
Assistant Basketball Coach
Elite Skills
12.2020 - 02.2021
- Coordinated with head coach and experienced players to develop curriculum and play book
- Assisted in developing student-athletes to fullest potential and performing under pressure
- Led practice sessions with players practicing drills, honing techniques and scrimmaging to put practiced skills into play
Education
BBA - Finance
Baruch College
New York, NY06-2027
High School Diploma -
Robert F Kennedy Community High School
Flushing, NY05.2023
Skills
- Active listener
- Customer Service
- Quick Learner
- Teamwork
- Management skills
- Problem solving
- Team member support
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Y Space BBQ
08.2024 - Current
Server
Nan Xiang Xiao Long Bao
01.2024 - 08.2024
Server
Lunar
11.2023 - 01.2024
Busser
Aiko Asian Bistro
05.2023 - 09.2023
Assistant Basketball Coach
Elite Skills
12.2020 - 02.2021
Tutor
Ai Plus Education
04.2020 - 04.2023
BBA - Finance
Baruch College
High School Diploma -
Robert F Kennedy Community High School
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