Summary
Overview
Work History
Education
Skills
Timeline
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Ella Dowding

Albuquerque,NM

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

Server

Coronado Villa
05.2022 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Stan's Coffee And Scones
06.2021 - Current
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

No Degree -

Texas Tech University
Lubbock, TX
05.2027

High School Diploma -

Eldorado High School
Albuquerque, NM
05.2023

Skills

  • Staff Training
  • Menu presentation
  • Guest Engagement
  • Food Delivery
  • High Energy and Stamina
  • Team Player
  • Food safety understanding
  • Active Listening
  • Cleanliness
  • Table setting knowledge
  • Flexible Schedule
  • Problem-Solving
  • Customer Service
  • Food Running
  • Active listener
  • Time Management
  • Cash Register Operations

Timeline

Server

Coronado Villa
05.2022 - Current

Barista

Stan's Coffee And Scones
06.2021 - Current

No Degree -

Texas Tech University

High School Diploma -

Eldorado High School

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Ella Dowding