Jeena Barnard
Sandy Lake,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Server
Pub76
Stoneboro, Pennsylvania
07.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu explanations and food recommendations for guests.
- Managed table assignments to ensure efficient service flow.
- Processed customer orders accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new servers on standard operating procedures and service techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
BOH Head Cook
Pub76
Stoneboro, Pennsylvania
05.2025 - Current
- Prepared ingredients for daily menu items using fresh, local produce.
- Maintained cleanliness and organization of prep area throughout shifts.
- Assisted chefs in cooking and assembling dishes according to Pub76 standards.
- Operated kitchen equipment safely while following food safety regulations.
- Monitored inventory levels and reported shortages to kitchen management promptly.
- Organized food storage areas ensuring that all items were properly labeled and dated.
- Communicated effectively with other members of the kitchen staff regarding meal preparation procedures.
- Supervised kitchen staff to ensure efficient meal preparation and service.
- In charge of BOH employers and made sure they worked together in a safe environment
- Helped the General Manager with scheduling, food orders and hiring
Manager
Gap Inc, Old Navy
Grove City, PA
05.2021 - 05.2025
- Trained new staff on customer service protocols and operational procedures.
- Oversaw inventory management and coordinated stock replenishment processes.
- Resolved customer complaints promptly while maintaining brand reputation.
- Collaborated with marketing teams on in-store events and promotional displays.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Analyzed market trends and competitor activity to inform business strategy.
- Reviewed completed work to verify consistency, quality, and conformance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Paraprofessional
Lakeview School District
Stoneboro
04.2014 - 08.2022
- Supported teachers in classroom management and instructional activities.
- Assisted students with special needs in daily learning tasks.
- Collaborated with educators to develop individualized education plans.
- Applied positive reinforcement to redirect negative behaviors.
- Provided guidance to students in the classroom setting.
- Offered students personalized educational, behavioral, and emotional support.
- Ensured that all safety regulations were followed in the classroom environment.
Lead Sales Associate
Gap Inc, Old Navy
Grove City, Pennsylvania
11.2020 - 05.2021
- Led team training sessions on customer service best practices.
- Oversaw daily store operations and ensured compliance with company policies.
- Managed inventory levels and organized stockroom for efficiency.
- Collaborated with management to implement promotional displays and merchandising strategies.
- Assisted with the training of new sales associates.
- Supervised a team of sales associates on daily tasks and operations.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Cross-trained on different positions to best support team during peak periods.
In home healthcare aide
Venture Forthe
Olean, New York
02.2011 - 07.2013
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Ensured a clean and safe environment through routine housekeeping tasks.
- Coordinated transportation for clients to medical appointments and social activities.
- Maintained accurate records of client care services provided on a daily basis.
- Transported patient to medical appointments using wheelchair or motorized scooter when necessary.
- Prepared meals for the patient according to dietary requirements specified by doctor or nutritionist.
- Utilized infection control protocols while performing tasks within the home setting.
- Administered medication according to instructions from physician or nurse.
- Ensured that all safety standards are met while providing care in the home setting.
- Assisted elderly patient with daily activities such as bathing, dressing, and grooming.
- Provided companionship to patient by engaging in conversation and playing games.
- Performed light housekeeping duties such as changing linens on beds and cleaning bathrooms.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Education
Associate of Arts - Bible Studies
Baptist Bible College
Clarks Summit, PA 08.1995 - 12.1997
Skills
- Customer service
- Point-of-sale operation
- Food safety compliance
- Menu knowledge
- Inventory management
- Personal care assistance
- Safety regulation adherence
- Training and mentoring
- Effective communication
- Time management
- Order management
- Team member support
- Customer relations
- Training and mentorship
- Supply restocking
- Customer feedback management
- Server training
- Strong work ethic
- Positive and professional
- Staff training
- Problem solving
- Team collaboration
- Organization skills
- Goal setting
- Staff development
- Recruiting and interviewing
- Lead generation
- Workforce management
- Operations management
- Product management
- Team leadership
- Shift scheduling
- Coaching and mentoring
- Employee onboarding
Timeline
Server
Pub76
07.2025 - Current
BOH Head Cook
Pub76
05.2025 - Current
Manager
Gap Inc, Old Navy
05.2021 - 05.2025
Lead Sales Associate
Gap Inc, Old Navy
11.2020 - 05.2021
Paraprofessional
Lakeview School District
04.2014 - 08.2022
In home healthcare aide
Venture Forthe
02.2011 - 07.2013
Associate of Arts - Bible Studies
Baptist Bible College
08.1995 - 12.1997