Jene' Evans
Sales Professional
Boynton Beach,FL.
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and building relationships. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
4
4
years of post-secondary education
18
18
years of professional experience
Work History
NATIONAL SALES MANAGER
INSURANCE OPTICAL
08.2020 - Current
- Coordinating sales activities via email, text, online chat and phone calls.
- Converting leads to customers using communication skills and interpersonal abilities.
- Completing search of vision insurance benefits and rebates while assessing prescriptions to present financial options of purchasing contacts to customers.
- Managing company’s website.
ASSISTANT MANAGER, BAR MANAGER & BARTENDER
MIA KITCHEN & BAR
10.2018 - 02.2020
- Coordinated and assisted in weekly tastings with wine and liquor sales representatives.
- Created signature cocktails and helped contribute to the development of the wine and cocktail menu.
- Assisted in inventory management of all wine, beer and liquor.
- Helped build relationships with guests in order to establish a regular clientele and build business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
SALES CONSULTANT - ON & OFF PREMISE
WANDERING WINES
11.2017 - 10.2018
- Cold called and conducted face-to-face sales calls with business owners and managers in assigned sales territory.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Helped launch a new company in an extremely competitive market.
- Developed and implemented sales strategies to seek-out and acquire new clients.
BAR MANAGER & HEAD MIXOLOGIST
MAX’S HARVEST
02.2012 - 06.2017
- Provided excellent customer service using product knowledge and enthusiasm in order to maintain a regular clientele base.
- Contributed to increasing bar sales by 28% in 12 months by focusing on the restaurant’s brand and demographic in order to create a successful cocktail program.
- Managed liquor, beer and wine inventory as well as bar supplies and equipment while developing a relationship with product representatives.
- Created signature cocktails and cocktail menu.
KEY MANAGER & BARTENDER
OUTBACK STEAKHOUSE
04.2002 - 01.2012
- Assisted in daily front of the house operations of the restaurant.
- Acted as Key Manager by assisting in day to day operations of the restaurant.
- Managed liquor, beer and wine inventory on a weekly basis.
- Communicated confidence in product knowledge to guests in order to increase sales and facilitate decision making.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Education
BACHELOR OF ARTS - Psychology
FLORIDA ATLANTIC UNIVERSITY
05.2012 - 05.2016
Level One Sommelier Certification -
Court of Master Sommeliers
08.2018 - 08.2018
Skills
New business acquisition
undefinedAccomplishments
- TCS New York City Marathon- October 2017
- Rock n’ Roll Savannah Marathon- November 2014
- Anchorage Alaska Mayor’s Marathon- June 2012
- Marine Corps Marathon- November 2011
- Raised over $6000 for the Leukemia & Lymphoma Society with Team in Training- June 2012- November 2014
Timeline
NATIONAL SALES MANAGER
INSURANCE OPTICAL
08.2020 - Current
ASSISTANT MANAGER, BAR MANAGER & BARTENDER
MIA KITCHEN & BAR
10.2018 - 02.2020
Level One Sommelier Certification -
Court of Master Sommeliers
08.2018 - 08.2018
SALES CONSULTANT - ON & OFF PREMISE
WANDERING WINES
11.2017 - 10.2018
BACHELOR OF ARTS - Psychology
FLORIDA ATLANTIC UNIVERSITY
05.2012 - 05.2016
BAR MANAGER & HEAD MIXOLOGIST
MAX’S HARVEST
02.2012 - 06.2017
KEY MANAGER & BARTENDER
OUTBACK STEAKHOUSE
04.2002 - 01.2012
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