Sara Mannes
Inver Grove Heights,MN
Summary
Organized Insurance Follow-up Specialist with over four years of experience and well-versed in medical terminology, insurance follow-up and compliance procedures. Detail-oriented and enthusiastic with strong communication skills.
Overview
8
8
years of professional experience
Work History
Insurance Follow-Up Specialist
Fairview Health Services
Minneapolis, MN
07.2017 - 12.2021
- Maintained accuracy, completeness and security for medical records and health information.
- Input data into computer programs and filing systems.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Utilized Epic Software to manage and confirm patient data, such as insurance, demographic and medical history information for over 50 accounts daily.
- Posted billings to medical insurance providers.
National Accounts Representative
Red Wing Shoes
Red Wing , MN
07.2015 - 06.2017
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Held one-on-one meetings with Senior Sales Supervisor to add marketing product information for online sales.
Assistant Manager
Lake Mills Preschool And Daycare
Lake Mills, IA
06.2013 - 06.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands .
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands for over 100 families.
Education
Bachelor of Arts - Humanities
Waldorf College
Forest City, IA05.2013
Skills
- Data Entry
- Medical Billing Processing
- Word Processing Software
- Government Forms
- Problem Solving
- Verbal and Written Communication
- Epic Systems
- Attention to Detail
- Interpersonal Communication
- Electronic Filing System Organization
- Medical Terminology
- Microsoft Excel
Special Interests
I enjoy reading classic literature, folklore, and history. Along with my reading habits I also enjoy researching/making traditional handicraft like lace, crochet, and embroidery.
Timeline
Insurance Follow-Up Specialist
Fairview Health Services
07.2017 - 12.2021
National Accounts Representative
Red Wing Shoes
07.2015 - 06.2017
Assistant Manager
Lake Mills Preschool And Daycare
06.2013 - 06.2015
Bachelor of Arts - Humanities
Waldorf College
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