Summary
Overview
Work History
Education
Skills
Timeline
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Tatyana Brechbuehler

Self - Employed
Kansas City,USA

Summary

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Overview

6
6
years of professional experience

Work History

Travel Insurance Sales Agent

Sutherland
01.2025 - 06.2025
  • Developed comprehensive insurance plans tailored to client needs and preferences.
  • Educated clients on policy options, coverage limits, and claims processes.
  • Cultivated strong relationships with clients to enhance retention and satisfaction.
  • Finalized sales and collected necessary deposits.

Licensed Insurance Agent

TTEC - USAA
03.2021 - 01.2025


  • Utilized problem solving skills to quickly resolve difficult customer issues.
  • Trained new agents on company procedures related to handling claims or processing payments.
  • Analyzed policy options and provided recommendations to optimize client benefits and satisfaction.

Warehouse Worker

PAYDAYZ STAFFING SOLUTIONS
01.2021 - 03.2021
  • Picked products from designated locations using a rf scanner and transferred onto a conveyer belt for further processing
  • Stacked, organized and palletized packages for efficient storage and movement
  • Performed general housekeeping and cleaning tasks
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Order Filler

JC PENNEY DISTRIBUTING CENTER
09.2019 - 11.2020
  • Accurately picked, packed, and labeled merchandise for distribution to retail locations.
  • Operated pallet jacks to efficiently transport products within warehouse.
  • Maintained cleanliness and organization of work areas to uphold safety standards.

Education

High School Diploma -

Lincoln College Preparatory Academy
05.2018

Skills

  • Skilled in managing multiple tasks
  • Reliable work performance
  • Team training and development
  • Attention to Detail
  • Reliable team supporter
  • Exceptional customer service
  • Effective problem resolution
  • Customer service
  • Product knowledge

Timeline

Travel Insurance Sales Agent

Sutherland
01.2025 - 06.2025

Licensed Insurance Agent

TTEC - USAA
03.2021 - 01.2025

Warehouse Worker

PAYDAYZ STAFFING SOLUTIONS
01.2021 - 03.2021

Order Filler

JC PENNEY DISTRIBUTING CENTER
09.2019 - 11.2020

High School Diploma -

Lincoln College Preparatory Academy

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Tatyana BrechbuehlerSelf - Employed