Matthew Henderson
Server, Contractor
Houston, tx,TX
Summary
over 15 years of experience in fields that require responsible/ quick decision making and leadership rolls. capable of managing multiple tasks at a time.
Professional and Personal personality.
Overview
14
14
years of professional experience
3
3
Food and TABC, Plumbing and electrical apprentace.
Work History
Server
Liberty Kitchen & Oysterette-Memorial - Houston, T
Houston, TX
01.2021 - 03.2022
- Worked with ALOHA POS system to place orders, review, hold and expedite orders depending on course.
- Serve Local Houston celebrities. Rick Smith, Jose Altuve, Alex and Reagan Bregman.
- Explained menu items, daily specials as well as personal favorites, recommendation. Suggested appropriate options for food allergy concerns.
- Set tables for brunch, lunch or Dinner, polish all silverware and wine glasses.
- Treat ever guest as family or close friend.
- Support fellow servers in my area, help run food and provide a smooth shift every shift.
- I ranked number one server in Food sales & least amount of voids&comps for majority of my time there.
Contractor
Laboratory Mechanical Services, LLC - Katy, TX
Katy, TX
12.2015 - 06.2021
- Preformed and completed all task assigned to me everyday.
- Hired and oversaw subcontractors to meet project needs.
- Implemented changes requested by designers, owners or inspectors to specifications or updated demands.
- Kept site work safe and in line with budget, schedule and applicable building codes.
- Supervised labor, materials and equipment for large commercial projects.
- Traveled throughout Texas, Louisiana and spent four months in The Virgin Islands building chemical labs, installing fumehoods, ductwork and tubing for nitrogen and Co2.
- apprentice in chemical plumbing, electrical and carpentry.
GM, Lead Barista
Jane And John Dough Bakery - Tom
Tomball, TX
07.2013 - 12.2015
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Payroll and scheduling.
- Coordinate bi-monthly staff meetings.
Server, Trainer
Cisco's Salsa Company - Tomball, TX
Tomball, TX
02.2009 - 05.2014
- Tracked attendance and progress against goals for each participant.
- Identified and solved internal problems related to employee turnover by revamping training approaches.
- Train all new staff
- Closing server five nights a week.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX05.2005
Skills
- Point of Sale Systems
- High Energy and Stamina
- Relationship Building
- Age Verification
- Warm and Friendly
- Conflict and Complaint Resolution
- Team Player
- Valid Food Handlers Certification
- ServSafe Certified
- Team Leadership
- Adaptable and Flexible
Certification
- TABC
- FOOD HANDLERS
Timeline
Server
Liberty Kitchen & Oysterette-Memorial - Houston, T
01.2021 - 03.2022
Contractor
Laboratory Mechanical Services, LLC - Katy, TX
12.2015 - 06.2021
GM, Lead Barista
Jane And John Dough Bakery - Tom
07.2013 - 12.2015
Server, Trainer
Cisco's Salsa Company - Tomball, TX
02.2009 - 05.2014
High School Diploma -
Cypress Springs High School
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