Matthew Sape
Kalamazoo,MI
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Employee
Western Michigan University Athletics
Kalamazoo, MI
12.2021 - Current
- Worked in team environment to maintain high levels of productivity.
- Handled basic tasks independently to keep senior office professionals focused on more important matters.
- Balanced academic and work requirements to continue building diverse knowledge base.
- Shadowed supervisors to learn more about day-to-day tasks and strategies to excel in the athletics management field.
- Took and followed detailed directions from others.
Roofer
Beyer Roofing
Saginaw, MI
05.2019 - 08.2021
- Installed, repaired, and replaced single-ply roofing systems.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
- Safely used all tools and equipment to prevent worksite injuries.
- Removed snow, water and debris from roofs prior to applying roofing materials.
- Repaired and restored roofing of commercial and residential buildings.
- Coordinated with other craft employees to maximize project efficiency.
Auto Parts Expert
Morley Companies
Saginaw, MI
11.2018 - 05.2019
- Checked parts computer for stock items and initiated special orders.
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
Inventory Associate
Nexteer Automotive Plant 7
Saginaw, MI
07.2018 - 09.2018
- Maintained inventory count, tracked usage and documented variances.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Created reports detailing inventory costs, deliveries and usage.
- Placed orders for new supplies based on established needs and special circumstances.
Salesman
Linwood Cycle Sales
Pinconning, MI
06.2017 - 07.2018
- Promoted and up-sold products and services to meet needs of customers.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Trained and mentored new sales representatives.
Parts Salesman
Bay Cycle Sales
Bay City, MI
11.2016 - 04.2017
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and recreational vehicle repair.
Education
Bachelor of Science - Aviation Flight Science
Western Michigan University
Kalamazoo, MI04.2025
Skills
- Database entry
- Sorting and labeling
- Sales expertise
- Extreme Sports knowledge
- Forklift proficiency
- Travel coordination
- Fluent in English
Accomplishments
- 2-time state champion in 2 different types of motorcycle racing
- Countless years ranking top 10 in the Michigan motocross state championship series
Certification
- Licensed Pilot
Timeline
Student Employee
Western Michigan University Athletics
12.2021 - Current
Roofer
Beyer Roofing
05.2019 - 08.2021
Auto Parts Expert
Morley Companies
11.2018 - 05.2019
Inventory Associate
Nexteer Automotive Plant 7
07.2018 - 09.2018
Salesman
Linwood Cycle Sales
06.2017 - 07.2018
Parts Salesman
Bay Cycle Sales
11.2016 - 04.2017
Bachelor of Science - Aviation Flight Science
Western Michigan University