Melissa Hanna
Loveland,CO
Summary
Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Banner Medical Group
Loveland, CO
09.2012 - Current
- Prepared New Pap orders from Providers and send to Durable Medical Equipment
- Prepared Yearly Pap Supply orders for patients yearly follow ups.
- Entered in new patient information into Excel spreadsheet to keep track of compliance on new pap orders.
- Check Compliance spreadsheet biweekly to verify compliance.
- Work closely with Durable Medical Equipment (DME) Companies to get Sleep Therapy Orders signed by Providers and sent back to DME for billing purposes.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
Medical Assistant
Northern Colorado Pulmonary Consultants
Loveland, CO
02.2007 - 09.2012
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed vital signs, spirometries, blood oxygen levels
- Ordered Pap machines for patients with Sleep apnea
- Set overnight oximetry machines up for patients to take home for testing and downloaded the results the following day.
- Managed sample medication closet to keep track of expired medications and reorder and stock those samples.
- Worked Closely with Durable Medical Equipment (DME) companies for oxygen and pap orders for patients.
- Trained new employees on procedures and office policies.
Medical Assistant
Big Thompson Medical Group
Loveland, CO
02.2005 - 02.2007
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Associate of Arts - Registered Medical Assistant
IBMC College - Fort Collins
Fort Collins, COSkills
- Problem Anticipation and Resolution
- Updating Medical Records
- Medication Administration
- Cleaning and Organizing
- Appointment Scheduling
- Multitasking and Prioritization
- Supply Management
- Critical Thinking
- Clear Communication
- Electronic Charting
- Relationship Building
- Vitals Collection and Documentation
- Conflict Resolution
- Flexibility and Adaptability
- Sanitizing and Cleaning
Affiliations
- American Medical Technologies
- VFW Auxiliary Post 41
Certification
- RMA - Registered Medical Assistant
- CPR certification
Timeline
Senior Medical Assistant
Banner Medical Group
09.2012 - Current
Medical Assistant
Northern Colorado Pulmonary Consultants
02.2007 - 09.2012
Medical Assistant
Big Thompson Medical Group
02.2005 - 02.2007
Associate of Arts - Registered Medical Assistant
IBMC College - Fort Collins
- RMA - Registered Medical Assistant
- CPR certification
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