Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Wong

Customer Service Associate
Castle Rock,CO

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Relief Manager

Public Storage
Littleton, CO
07.2019 - 07.2020

Monitored working environment, making sure it was always a safe and positive setting for all employees and customers.

Kept all documentation and records accurate and up-to-date with the latest data to prevent errors in the processing or delivery of services.

Kept all units and property clean at all times.

Handled customer payments and issues while on the property and off.

Received and sold merchandise.

Cashier

NCG Cinemas
Acworth, GA
07.2018 - 05.2019

Processed transactions, including checks, cash, and credit purchases or refunds.

Checked identification for proof-of-age and refused alcohol sales to underage customers.

Directed ticket holders to seats and facility locations.

Educated customers on promotions to enhance sales.

Prepared beverages and filled food orders for customers.

Kept onsite facilities clean and up to code.

Education

Associate of Arts - Psychology

Arapahoe Community College
Littleton, CO
08.2019 - Current

High School Diploma -

Allatoona High School
Acworth, GA
08.2014 - 05.2018

Skills

    Flexible and Adaptable

Teamwork and Collaboration

Customer Assistance

Drawer management

Property tours and inspections

Complaint resolution

Sales expertise

POS inventory system operation

Timeline

Associate of Arts - Psychology

Arapahoe Community College
08.2019 - Current

Relief Manager

Public Storage
07.2019 - 07.2020

Cashier

NCG Cinemas
07.2018 - 05.2019

High School Diploma -

Allatoona High School
08.2014 - 05.2018
Elizabeth WongCustomer Service Associate