
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Monitored working environment, making sure it was always a safe and positive setting for all employees and customers.
Kept all documentation and records accurate and up-to-date with the latest data to prevent errors in the processing or delivery of services.
Kept all units and property clean at all times.
Handled customer payments and issues while on the property and off.
Received and sold merchandise.
Processed transactions, including checks, cash, and credit purchases or refunds.
Checked identification for proof-of-age and refused alcohol sales to underage customers.
Directed ticket holders to seats and facility locations.
Educated customers on promotions to enhance sales.
Prepared beverages and filled food orders for customers.
Kept onsite facilities clean and up to code.
Flexible and Adaptable
Teamwork and Collaboration
Customer Assistance
Drawer management
Property tours and inspections
Complaint resolution
Sales expertise
POS inventory system operation